Why won’t my ring doorbell connect to my wifi?

Summary:

Common Issues with Ring Doorbell Connectivity

1. Why is my Ring doorbell not connecting to my internet?

Make sure your wifi router is plugged in and turned on. Check other devices around your home to see if they’re connected or disconnected from wifi. If other devices are not working, there may be an outage in your area. Ensure your Ring device has your most updated wifi network and password.

2. Why is my Ring doorbell not accepting my wifi password?

Try clearing the cache/cookies in your browser. Use “incognito mode” in your browser. If available, try going through the password reset process on a different platform or device.

3. Why does my Ring doorbell keep disconnecting from wifi?

There are several possible reasons for constant disconnection, including low power, weak internet connection, power outages, incorrect wiring, and voltage issues.

4. How do I reconnect my Ring doorbell to my router?

To reconnect your Ring Video Doorbell or Security Camera to your wifi network in the Ring app, follow these steps:

• Tap menu (≡)
• Select the Video Doorbell or Security Camera
• Tap Device Health
• Tap Change Network
• Tap Reconnect
• Tap Continue and follow the prompts in the app

5. How do I fix Ring connection error?

Make sure your Ring app is up to date and update your mobile devices’ operating system. Confirm Live View is turned on. Move your router out of a closet or from behind a couch. Check the connection between your mobile device and wifi and between your router and your Ring device.

6. Why is my Ring doorbell flashing white and not connecting to wifi?

If the white light is flashing on the right, it means the Ring Network is for setup only and you should connect to your home wifi network. If the white light is flashing on the top, it indicates an incorrect password, which should be case sensitive and contain no spaces.

7. How do I know if my wifi is 2.4 Ghz?

To check if your wifi is 2.4 Ghz on Android:

• From the Notification Panel, press and hold the WiFi icon
• Select the network properties (tap the gear icon or menu icon)
• Check the “Frequency” setting – it should show as 2.4 or 5GHz

8. How do I reconnect my Ring doorbell to wifi?

If you want to reconnect your Ring video doorbell to wifi, follow the steps mentioned in question 4 above.

Detailed Answers:

1. Why is my Ring doorbell not connecting to my internet?

There could be several reasons why your Ring doorbell is not connecting to the internet. Firstly, ensure that your wifi router is plugged in and turned on. Check if other devices in your home are connected or disconnected from wifi. If other devices are also not working, there might be an outage in your area. Moreover, make sure that your Ring device has the most updated wifi network and password.

2. Why is my Ring doorbell not accepting my wifi password?

If your Ring doorbell is not accepting your wifi password, you can try a few troubleshooting steps. Start by clearing the cache and cookies in your browser. Additionally, try using the “incognito mode” in your browser. If none of these options work, you can try going through the password reset process on a different platform or device.

3. Why does my Ring doorbell keep disconnecting from wifi?

There are multiple factors that can cause your Ring doorbell to frequently disconnect from wifi. Some possible reasons include low power, a weak internet connection, power outages, incorrect wiring, and voltage issues. To resolve this problem, you can check the power supply of your doorbell, ensure a strong and stable internet connection, and verify the correctness of the wiring.

4. How do I reconnect my Ring doorbell to my router?

If you need to reconnect your Ring Video Doorbell or Security Camera to your wifi network, follow these steps in the Ring app:

1. Tap the menu icon (≡) in the app
2. Select the Video Doorbell or Security Camera
3. Tap on Device Health
4. Click on Change Network
5. Select Reconnect
6. Follow the prompts in the app to reconnect your device to wifi

5. How do I fix Ring connection error?

If you are experiencing a Ring connection error, you can try the following troubleshooting steps:

• Make sure your Ring app is up to date and update your mobile device’s operating system.
• Confirm that Live View is turned on in the Ring app settings.
• Ensure that your router is in a location that allows for a strong wifi signal.
• Check the connection between your mobile device and wifi by testing other apps or websites.
• Verify the connection between your router and your Ring device by ensuring they are within a reasonable proximity.

6. Why is my Ring doorbell flashing white and not connecting to wifi?

If your Ring doorbell is flashing a white light and not connecting to wifi, it might be indicating specific issues. If the white light is flashing on the right, it means the Ring Network is only used for setup and configuration. Once you complete the setup, you need to connect to your home wifi network instead. If the white light is flashing on the top, it suggests an incorrect password. Make sure your password is entered correctly, as passwords are case sensitive and should not contain spaces.

7. How do I know if my wifi is 2.4 Ghz?

To determine if your wifi is using a 2.4 GHz frequency on Android, follow these steps:

• Swipe down from the top of your device screen to access the Notification Panel.
• Long press on the WiFi icon until you enter the WiFi settings screen.
• Select the network properties by tapping on the gear icon or menu icon.
• Look for the “Frequency” setting, which should display either 2.4 or 5GHz to indicate the frequency being used by your wifi network.

8. How do I reconnect my Ring doorbell to wifi?

To reconnect your Ring video doorbell to wifi, follow the steps provided in question 4 above. These steps will guide you through the process of reconnecting your Ring device to your wifi network using the Ring app.