Xfinity Assistant
The Xfinity Assistant is an always-on virtual assistant that lets you get personalized, guided help. After logging in to your account, you’ll see information such as your upcoming bill or estimated delivery dates for equipment being sent to you.
Xfinity Bill Discounts
“Threatening to cancel will get you further than outright asking for a discount.” So just say “I’d like to cancel my service please.” You’ll almost certainly be transferred to a “retention specialist” whose job it is to change your mind.
Qualifying for ACP Program
Your entire household income is at or below twice the federal poverty level (for example, $60,000/year for a family of four, $29,160 for an individual). You participate in certain federal assistance programs such as SNAP/EBT (Food Stamps), Medicaid, Lifeline, or free and reduced-price school lunch and breakfast.
Xfinity Plans
Xfinity TV FAQs
- Basic TV – $20/mo. * plus taxes and fees.
- Popular TV – $49.99/mo. * plus taxes and fees.
- Digital Preferred – $69.99/mo. * plus taxes and fees.
- Digital Premier– $89.99/mo. * plus taxes and fees.
Disabling Xfinity Assistant
To turn off the voice guidance setting for your Xfinity Flex remote, go to settings > accessibility settings > voice guidance and turn it off.
Privacy of Xfinity
Can the WiFi Owner (Xfinity) see my browsing history? The Xfinity service cannot track your information because they do not have access to it, which means there is no way for them to build any profile about you or sell whatever data might exist in an attempt at marketing tactics like other companies use nowadays.
Contacting Xfinity to Lower Bill
Steps to Lower Xfinity Bills
- Download your latest statement online.
- Review Xfinity’s website for current promotions in your area.
- Call Comcast at 1-800-934-6489.
- Negotiate a loyalty discount or other promotion.
- Change plan lineup to lower your bill or agree to a 1-year contract.
- See what one-time credits you’re eligible for.
High Xfinity Bill
Expired discounts: if it’s been e…
What is Xfinity Assistant
The Xfinity Assistant is an always-on virtual assistant that lets you get personalized, guided help. After logging in to your account, you'll see information such as your upcoming bill or estimated delivery dates for equipment being sent to you.
Will Xfinity lower my bill if I threaten to cancel
"Threatening to cancel will get you further than outright asking for a discount." So just say "I'd like to cancel my service please." You'll almost certainly be transferred to a "retention specialist" whose job it is to change your mind.
How do you qualify for the ACP program on Xfinity
Your entire household income is at or below twice the federal poverty level (for example, $60,000/year for a family of four, $29,160 for an individual). You participate in certain federal assistance programs such as SNAP/EBT (Food Stamps), Medicaid, Lifeline, or free and reduced-price school lunch and breakfast.
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What are the different plans for Xfinity
Xfinity TV FAQsBasic TV – $20/mo. * plus taxes and fees.Popular TV – $49.99/mo. * plus taxes and fees.Digital Preferred – $69.99/mo. * plus taxes and fees.Digital Premier– $89.99/mo. * plus taxes and fees.
How do I get rid of Xfinity assistant
Everybody if you want to turn off the voice setting for your Flex remote Xfinity Flex remote go to settings accessibility settings accessibility settings voice guidance turn it off and you'll be happy
Can Xfinity see what you are doing
Can the WiFi Owner (Xfinity) see my browsing history The Xfinity service cannot track your information because they do not have access to it, which means there is no way for them to build any profile about you or sell whatever data might exist in an attempt at marketing tactics like other companies use nowadays.
How do I contact Xfinity to lower my bill
Steps to Lower Xfinity BillsDownload your latest statement online.Review Xfinity's website for current promotions in your area.Call Comcast at 1-800-934-6489.Negotiate a loyalty discount or other promotion.Change plan lineup to lower your bill or agree to a 1-year contract.See what one-time credits you're eligible for.
Why is my Xfinity bill suddenly so high
Expired discounts: if it's been exactly 12 or 24 months since your service install or last price change, your bill increase is the result of an old discount expiring. What you now see is the “actual price” of your service with no discounts. We have a full guide to Xfinity's price after 12 months here.
What income is used for ACP
If a consumer household's gross annual income is 200% or less than the federal poverty guidelines, they qualify for the ACP. The table below reflects the income limit by household size, which is 200% of the 2023 Federal Poverty Guidelines.
Does Xfinity have a 55+ plan
Xfinity doesn't offer any discounted plans for seniors; however, for older adults, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.
What is Xfinity lowest package
What is the cheapest Xfinity TV package The cheapest Xfinity TV package is Choice TV, a basic cable package that offers 10+ channels for $20.00–$25.00/mo. The cheapest regular cable package is Popular TV ($50.00–$60.00/mo., 125+ channels).
How do I change my xfinity plan
How do I change my data optionFrom your Xfinity Mobile Account, go to Activity > My Data. Select a line from there.Scroll to Data Options and select Unlimited or the Switch button.Select Continue.Select Switch Now.
How do I get a human at xfinity
How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast's official customer service number is 800-945-2288, but I called a different number, 800-266-2278. You may have to enter a lot of personal information to get connected, including your ZIP code.
Can Xfinity track incognito
Can the WiFi Owner (Xfinity) see my browsing history The Xfinity service cannot track your information because they do not have access to it, which means there is no way for them to build any profile about you or sell whatever data might exist in an attempt at marketing tactics like other companies use nowadays.
Can Xfinity owner see your search history
Where you go on the Internet is your business, not ours. As your Internet Service Provider, we do not track the websites you visit or apps you use through your broadband connection. Because we don't track that information, we don't use it to build a profile about you and we have never sold that information to anyone.
Does Xfinity have a loyalty program
Xfinity Rewards will offer customers a mix of special perks, unique experiences and product benefits. This includes $1 movie night, digital discount codes to sites like the NBC Store or Bravo.com, tickets to local sporting events and more! How often are rewards posted
What is the cheapest Xfinity package
Choice TV
What is the cheapest Xfinity TV package The cheapest Xfinity TV package is Choice TV, a basic cable package that offers 10+ channels for $20.00–$25.00/mo. The cheapest regular cable package is Popular TV ($50.00–$60.00/mo., 125+ channels).
Can I ask Comcast to lower my bill
You can call the Xfinity loyalty department at (800) 266-2278. Once you're there, it's important to start as you usually would trying to lower your bill. Ask if there are ways you can save money. This will give you a benchmark in terms of what Xfinity is willing to offer and unlock further deeper discounts.
How to get lower cable bill from Xfinity
How to Save Money on Xfinity Cable and Internet ServiceDowngrade Your Xfinity Plan.Buy Your Own Equipment.Switch to Xfinity Mobile.Check ACP Eligibility.Renegotiate Your Bill.
Does Social Security count as income for the Affordable Connectivity Program
Income includes salary, public assistance benefits, social security payments, pensions, unemployment compensation, veteran's benefits, inheritances, alimony, child support payments, worker's compensation benefits, gifts, and lottery winnings.
What is ACP and how does it work
Discounts on internet service and devices. The new federal Affordable Connectivity Program (ACP) helps households afford internet and devices they need for school, work, healthcare, and more.
Do senior citizens get a discount with Xfinity
Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circumstances.
How do you get straight to a representative
Things You Should KnowDial 0, *, or # multiple times. This can take you straight to an operator on some systems.Say "I would like to speak to a person". Or, try "operator," "agent," and “representative.”Call a local branch. Sometimes you can get a real person faster this way!
Can my parents see what websites I visit on Xfinity
As your Internet Service Provider, we do not track the websites you visit or apps you use through your broadband connection. Because we don't track that information, we don't use it to build a profile about you and we have never sold that information to anyone.
Can my wife see my Internet history
Absolutely. All routers record activity from connected devices in order to track data usage, manage network analytics, and flag security breaches. These logs are necessary and mostly harmless, but they can be used against you.
