Summary of the Article:
1. Xfinity, the brand name Philadelphia-based Comcast introduced in 2010 for its internet, TV, and phone service, places No. 3 in our ratings of the Best Internet Service Providers of 2023 and No. 1 in the Fastest High-Speed Internet Service Providers of 2023.
2. Comcast has a rating of 1.27 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Comcast most frequently mention customer service, automated system, and year contract problems.
3. Comcast, the media conglomerate that oversees NBCUniversal and Peacock, lost a large number of customers in the first quarter of 2023.
4. At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast’s brand for TV, internet, and home phone services.
5. While both providers offer an internet and TV bundle deal of 200 Mbps, Xfinity offers slightly more channels and a lower starting price. One benefit of Verizon Fios is that none of their bundle deals require a contract. Many of Xfinity’s bundles, on the other hand, do require a one- to two-year contract.
6. Secure Xfinity hotspots are named “XFINITY” and have a lock symbol next to them in your WiFi settings screen. A secure hotspot provides a connection using industry-leading standards for encryption. Unsecure Xfinity hotspots are named “xfinitywifi” and are open for public use.
7. You can sue Xfinity in the California Small Claims Court nearest to you. Check out our How to File your California Small Claims Court Case article. Small Claims Court provides a public forum for quick, efficient, and affordable resolution of disputes.
8. Our Company’s culture is built on integrity and respect, and we believe that all of our employees have a responsibility to promote the highest ethical standards and comply with the law everywhere we operate.
Questions:
1. Is Xfinity a good company? Xfinity, the brand name Philadelphia-based Comcast introduced in 2010, ranks as one of the top internet service providers in 2023, offering fast high-speed internet services.
2. Does Comcast have a bad reputation? Comcast has received a rating of 1.27 stars from 502 reviews, indicating that most customers are generally dissatisfied. Customers frequently complain about the customer service, automated system, and contract problems.
3. Is Comcast Xfinity losing customers? Yes, Comcast lost a significant number of customers in the first quarter of 2023.
4. Are Xfinity and Comcast the same thing? Yes, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is its brand for TV, internet, and home phone services.
5. Why is Xfinity better than Verizon? Xfinity offers more channels and a lower starting price compared to Verizon. However, Verizon Fios does not require a contract for its bundle deals.
6. Can I trust Xfinity WiFi? Xfinity provides secure hotspots named “XFINITY” that have a lock symbol and use industry-leading encryption standards. However, there are also unsecure hotspots named “xfinitywifi” that are open for public use.
7. Can I sue Xfinity for bad internet? Yes, you can sue Xfinity in the California Small Claims Court for resolution of disputes regarding bad internet service.
8. Is Comcast an ethical company? Comcast promotes high ethical standards and expects its employees to comply with the law and operate with integrity and respect.
Is Xfinity good company
Xfinity, the brand name Philadelphia-based Comcast introduced in 2010 for its internet, TV, and phone service, places No. 3 in our ratings of the Best Internet Service Providers of 2023 and No. 1 in the Fastest High-Speed Internet Service Providers of 2023.
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Does Comcast have a bad reputation
Overview. Comcast has a rating of 1.27 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Comcast most frequently mention customer service, automated system, and year contract problems.
Is Comcast Xfinity losing customers
Comcast, the media conglomerate that oversees NBCUniversal and Peacock, lost a large number of customers in the first quarter of 2023.
Is Xfinity actually Comcast
Are Xfinity and Comcast the same thing At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.
Why Xfinity is better than Verizon
While both providers offer an internet and TV bundle deal of 200 Mbps, Xfinity offers slightly more channels and a lower starting price. One benefit of Verizon Fios is that none of their bundle deals require a contract. Many of Xfinity's bundles, on the other hand, do require a one- to two-year contract.
Can I trust Xfinity WiFi
Secure Xfinity hotspots are named “XFINITY” and have a lock symbol next to them in your WiFi settings screen. A secure hotspot provides a connection using industry-leading standards for encryption. Unsecure Xfinity hotspots are named “xfinitywifi” and are open for public use.
Can I sue Xfinity for bad internet
You can sue Xfinity in the California Small Claims Court nearest to you. Check out our How to File your California Small Claims Court Case article. Small Claims Court provides a public forum for quick, efficient, and affordable resolution of disputes.
Is Comcast an ethical company
Our Company's culture is built on integrity and respect, and we believe that all of our employees have a responsibility to promote the highest ethical standards and comply with the law everywhere we operate.
Why is Xfinity getting more expensive
In a letter to customers, a Comcast spokesperson said the fee increases were needed to offset the cost of delivering the company's next-generation fiber-based broadband service.
Will Xfinity lower my bill if I threaten to cancel
"Threatening to cancel will get you further than outright asking for a discount." So just say "I'd like to cancel my service please." You'll almost certainly be transferred to a "retention specialist" whose job it is to change your mind.
Is Xfinity 10G misleading
'10G' is a reference to 10Gbps or the maximum speed the Xfinity broadband network is capable of. You're reading that right: It has nothing to do with cellular network terminology (like 5G) whatsoever, and Comcast's service is for home internet, not mobile. It's deeply misleading," she added.
Why did my Xfinity bill go up $20
Why did my Xfinity price go up The most common reason for Xfinity customer bills to go up is the removal of first-year discounts. This typically increases the bill amount by about $20 per month. What is this
Is it true that Xfinity uses Verizon towers
Xfinity Mobile uses Verizon's cellular network, so you'll get standard features like nationwide phone coverage and 5G support with any Xfinity Mobile plan. Other benefits include contract-free pricing and access to Xfinity's hotspot network.
Why is my XFINITY internet so bad
There can be several possible reasons for the bad connection of Xfinity internet. It can be due to network congestion, local network outage, bandwidth restriction or excessive data usage. Manage your data usage on connected devices and contact ISP for local outages.
Is it easy to cancel XFINITY WiFi
Visit your local Xfinity Retail Store. Complete a simple online cancellation form. We'll call you within two business days of receipt to confirm your request.
Why is my Xfinity internet so bad
There can be several possible reasons for the bad connection of Xfinity internet. It can be due to network congestion, local network outage, bandwidth restriction or excessive data usage. Manage your data usage on connected devices and contact ISP for local outages.
Is there a class action lawsuit against Xfinity
The Comcast class action lawsuit is brought on behalf of all Comcast customers in California who, from January 27, 2008 to the present, had their services suspended by Comcast and were charged for services not received during the period their services were suspended.
What is the most ethical company
Kaiser Permanente has been named one of the world's most ethical companies by the Ethisphere Institute for the fifth year in a row. The Ethisphere Institute is an independent group that monitors business ethics. Other honorees include Apple, Best Buy, FedEx, General Motors, Kohl's, L'oreal, Starbucks, and many more.
What is the best ethical Internet provider
For the most ethical broadband provider options, Zen and Gigaclear currently perform the best in our research. Zen, the highest rated company, has a commitment to becoming Net Zero and places a strong emphasis on reducing its environmental impact.
How much is the average Xfinity bill
The Average Comcast Customer Now Pays $158 a Month Plus $53.93 a Month in Fees | Cord Cutters News.
Why is Xfinity so expensive
A note on some recent Xfinity bills said that the latest rise in prices is “in response to increases in expenses impacting our services,” which includes retransmission costs imposed by TV networks.
Why is my Xfinity bill so high
Why did my Xfinity price go up The most common reason for Xfinity customer bills to go up is the removal of first-year discounts. This typically increases the bill amount by about $20 per month.
Which is better Verizon or Xfinity
Overall, Verizon Fios has slightly better value compared to Xfinity. Not only does Verizon offer better starting speeds for a great price, but also its upload speeds are significantly faster than Xfinity's and its service is more reliable.
How is Xfinity different from Verizon
Xfinity uses a hybrid fiber and coaxial cable network, which delivers great speeds while still using the more affordable and available cable connection. Fios, on the other hand, is a 100% fiber optic network, meaning it can offer symmetrical speeds (equal download and upload times) at an incredibly fast rate.
Why is my Xfinity bill suddenly so high
Expired discounts: if it's been exactly 12 or 24 months since your service install or last price change, your bill increase is the result of an old discount expiring. What you now see is the “actual price” of your service with no discounts. We have a full guide to Xfinity's price after 12 months here.