How far back does Vivint keep videos?

Can you retrieve deleted videos from Vivint?

No, deleted videos from Vivint cannot be retrieved. Once a clip is deleted, it is permanently lost and cannot be recovered.

How long do security cameras keep footage?

The duration for which security camera footage is kept varies from three months to one year, depending on the case. However, it is important to note that each security camera and storage system is different. Some businesses and financial institutions have larger storage capacities that allow them to retain footage for longer periods.

How do I access my camera footage on Vivint?

To access your camera footage on Vivint:

1. From the home screen of the Vivint Smart Home app, tap the Cameras icon located in the middle of the bottom navigation bar.
2. To view a live feed, tap the thumbnail of the desired camera.
3. To go back to the main camera screen, tap Done.
4. To view recorded clips, tap All clips located at the bottom of the camera screen.

Does Vivint only record when motion is detected?

No, Vivint video monitoring records 24/7. While some security cameras only save motion-activated footage, Vivint captures continuous footage as the context leading up to a break-in can be just as relevant as the event itself.

How do I get my deleted footage back?

To retrieve deleted footage:

1. Check your trash or recycle bin to see if the deleted item is there.
2. On your Android phone or tablet, open the Google Photos app.
3. At the bottom, tap Library Trash.
4. Touch and hold the photo or video you want to restore.
5. At the bottom, tap Restore. The photo or video will be restored in your phone’s gallery app.

Is there a chance to recover permanently deleted videos?

Yes, it is possible to recover permanently deleted videos using professional software applications like DiskInternals Partition Recovery or other reliable data recovery solutions. However, it is important to have knowledge of how to use these tools effectively.

How far back can you look on security footage?

The duration for which security footage can be accessed varies for each system and setup. In general, most organizations retain security footage for at least 90 days.

Can I get CCTV footage from a specific date?

Yes, it is possible to retrieve CCTV footage from a specific date, provided that the footage has not been overwritten or deleted. You can contact the CCTV provider or the location where the footage was recorded to request access to the specific date’s footage.

What should I do if I accidentally delete important video footage?

If you accidentally delete important video footage, try the following steps:

1. Check the recycle bin or trash folder on your device to see if the deleted video is there.
2. If the video is not found in the recycle bin or trash, try using data recovery software to recover the deleted file.
3. Ensure that you stop using the device or storage medium where the footage was deleted to prevent overwriting the deleted data.
4. Consult with a professional data recovery service if you are unable to recover the footage using software.

Can I retrieve deleted videos from cloud storage?

Yes, depending on the cloud storage service you are using, it is often possible to retrieve deleted videos. Cloud services usually have a trash or recycle bin where deleted files are temporarily stored before being permanently deleted. By accessing the trash or using the restore feature, you can recover the deleted videos.

What are the implications of deleting security footage?

Deleting security footage can have various implications:

• Loss of evidence: If the footage is related to a crime or an incident, deleting it may hinder investigations and make it difficult to gather evidence.
• Lack of documentation: Security footage often serves as documentation for insurance claims or legal purposes. Deleting it can lead to difficulties in proving events or claims.
• Data privacy concerns: Deleting security footage that contains personal or sensitive information can help protect privacy and prevent potential misuse of the data.
• Loss of historical records: Security footage may be valuable for historical records or research purposes. Deleting it may result in the loss of valuable information.

What are some best practices for managing security footage?

Some best practices for managing security footage include:

• Regularly check storage capacity and ensure sufficient space is available for new recordings.
• Implement retention policies to determine how long footage should be kept based on organizational requirements and regulatory obligations.
• Backup footage regularly to prevent loss in case of hardware failures or accidental deletions.
• Secure access to the footage by using strong passwords and encryption techniques to protect against unauthorized access.
• Periodically review and audit access rights to ensure only authorized individuals can view and manage the footage.

How can I prevent accidental deletion of important security footage?

To prevent accidental deletion of important security footage, consider the following measures:

• Enable write protection or read-only mode for the storage medium used for storing the footage.
• Implement access controls and limit the number of individuals who have permissions to delete footage.
• Regularly educate and train employees on the importance of security footage and the consequences of accidental deletions.
• Implement backup and recovery systems to ensure a copy of the footage is available in case of accidental deletion.

Can I recover deleted footage from a DVR?

Recovering deleted footage from a DVR depends on the specific DVR model and its capabilities. Some DVRs may have a recycle bin or recovery feature that allows you to retrieve deleted footage. However, if the DVR does not have such features, you may need to consult a professional data recovery service to attempt recovery.