Kaspersky Subscription FAQs
1. How do I contact Kaspersky to cancel my subscription?
To cancel your subscription, log in to my.kaspersky.com. Go to your Subscription page and click on Manage Subscription. Select Cancel Subscription and follow the steps to confirm cancellation.
2. How do I stop auto-renewal subscriptions on Android?
To manage auto-renewal subscriptions on Android, follow these steps:
– Tap on the “SUBSCRIPTIONS” tab on your Android device.
– Choose the subscription you want to cancel and click on it.
– Press the “CANCEL” button on the chosen subscription to stop the auto-renewal.
3. How do I remove my credit card from Kaspersky?
To update your payment details and remove a credit card from Kaspersky, follow these steps:
– Sign in to your My Kaspersky account.
– Go to the Subscriptions tab and click on Manage Subscription and Payment details.
– You will be redirected to the Nexway website where you can add or delete a card or PayPal.
4. How do I manage my Kaspersky subscription?
To manage your Kaspersky subscription, follow these steps:
– Open the main application window of Kaspersky.
– In the bottommost pane of the main application window, click the Licensing button.
– In the Licensing window that opens, click the Verify Subscription Status button to manage your subscription.
5. How do I speak to someone at Kaspersky?
Contact information for various departments at Kaspersky:
– General information: [email protected]
– Support: Kaspersky Support Forum
– Technical Support: Home Support, Corporate Support
– Sales Information: OEM and Technology Licensing
– Public Relations: Contact information of Stephanie Fergusson and Nick Head
– Check file/Link: Check file or link online
6. Does Kaspersky automatically renew?
Yes, auto-renewal is enabled by default in Kaspersky solutions for home users. Two weeks prior to the license expiration, you will receive a notification about upcoming renewal to the email address provided during purchase.
7. How do I stop Kaspersky automatic renewal?
To turn off auto-renewal using your My Kaspersky account, follow these steps:
– Go to the Subscriptions section and select the subscription you want to manage.
– Click on Manage Subscription to open the subscription menu.
– In the subscription menu, click on Cancel subscription.
– Confirm the cancellation by clicking on Cancel subscription.
8. Can I cancel an automatic renewal on my credit card?
The best way to stop recurring payments on a credit card is to contact your credit card provider or bank and ask them to cancel the automatic renewal. They will guide you through the process and ensure that no further charges are made.
How do I contact Kaspersky to cancel my subscription
Log in to my.kaspersky.com. Go to your Subscription page. Click Manage Subscription. Select Cancel Subscription and follow the steps to confirm cancellation.
Cached
How do I stop auto-renewal subscriptions
For Android
The auto-renewing subscription is managed through your account on your Android device. ° Tap on the "SUBSCRIPTIONS" tab. ° Choose which subscription you want to cancel and click on it. ° Press the "CANCEL" button on the chosen subscription.
How do I remove my credit card from Kaspersky
To update your payment details for Kaspersky Basic, Standard, Plus, Premium:Sign in to your My Kaspersky account.Go to the Subscriptions tab. Сlick Manage subscription and Payment details.You will be redirected to the Nexway website.You can then proceed to add/delete a card or PayPal.
How do I manage my Kaspersky subscription
Open the main application window.In the bottommost pane of the main application window, click . The Licensing window opens.In the Licensing window that opens, click the Verify Subscription Status button.
How do I speak to someone at Kaspersky
More contactsGeneral information. [email protected]. Kaspersky Support Forum.Technical Support. Home Support. Corporate Support.Sales Information. OEM and Technology Licensing.Public Relations. Contact information. Stephanie Fergusson. Nick Head.Check file / Link. Check file or link online.
Does Kaspersky automatically renew
Auto-renewal is enabled by default in Kaspersky solutions for home, if you did not clear the Auto-Renewal checkbox during purchase. 2 weeks prior to your current license expiration, you will receive a notification about upcoming renewal to the email address you have specified during purchase.
How do I stop Kaspersky automatic renewal
To turn off auto-renewal using your My Kaspersky account:Go to Subscriptions section and select the subscription of interest.Click Manage subscription to open subscription menu.In the subscription menu click Cancel subscription.If you are sure to cancel subscription, click Cancel subscription to confirm operation.
Can I cancel an automatic renewal on my credit card
The best way to stop recurring payments on a credit card (like utilities, subscription services, or rent) is to contact the service provider directly. You may be able to do that online, by phone, in person, or by mail, depending on the service.
How do I find my Kaspersky account
Connect to the My Kaspersky portalOpen the main application window.In the bottommost pane, click the My Kaspersky button.In the email address field, enter the email address of your My Kaspersky account.In the password field, enter the password of your My Kaspersky account.Click the Sign In button.
How much is a yearly subscription to Kaspersky
Cancel your subscription at any time. *Introductory price for the first year of your subscription. It will renew automatically at $59.99 per year.
How do I contact Kaspersky customer service
More contactsGeneral information. [email protected]. Kaspersky Support Forum.Technical Support. Home Support.Sales Information. OEM and Technology Licensing.Public Relations. Contact information.Check file / Link. Check file or link online.
Where is Kaspersky headquarters in the US
Where is Kaspersky USA 's headquarters Kaspersky USA is located in Woburn, Massachusetts, United States .
Can I get a refund from Kaspersky auto renewal
If you've already been charged for the next subscription term, you have 30 days from the billing date to request a full refund of the renewal payment. To request a refund, please contact Kaspersky Customer Support.
How do I stop a company from automatically charging my credit card
Stopping an automatic, recurring payment on a credit card is different. Start by putting in your request with the vendor. But if the vendor continues to charge your credit card, contact your card issuer. You'll have 60 days to dispute the charge, starting when the card issuer sends you the statement with the charges.
How to cancel subscriptions
For Android, open the Google Play app, then select your profile photo, and then Payments and subscriptions > Subscriptions. Select the subscription you want to cancel and then select "Cancel subscription." If you have more than one Google account on your phone, check all accounts in Google Play.
How trustworthy is Kaspersky
Kaspersky's malware scanner has been tested as recently as fall of 2022 by major testing labs. Such labs as AV-Comparatives and AV-Test showed that Kaspersky performed extremely well, capturing 100% of zero-day malware and 100% of widespread malware, with an excellent result of 0 false positives.
Should I discontinue using Kaspersky
Plans and pricing. We don't recommend getting Kaspersky because of its ties to Russia's Federal Security Service (FSB). However, we strongly suggest looking into some alternatives, such as Bitdefender, TotalAV, or Norton.
Why can’t I cancel my Kaspersky subscription
To turn off auto-renewal using your My Kaspersky account: Go to Subscriptions section and select the subscription of interest. Click Manage subscription to open subscription menu. In the subscription menu click Cancel subscription.
Is Kaspersky a Russian owned company
Kaspersky, one of the world's largest privately held cybersecurity companies, was founded in Russia in 1997 by Eugene Kaspersky.
How do I stop Kaspersky from automatically renewing
Go to your account page on the website of your service provider. Check your active subscriptions that may include Kaspersky Secure Connection. Cancel your subscription or turn off auto-renewal for the subscription.
Can you cancel after auto renewal
You must contact your insurer to cancel the policy. Some policies are automatically renewed each year. It's important to check when your policy is due for renewal so you can make sure that it is not renewed when you don't want it to be.
Can you block a company from charging your account
Even if you have not revoked your authorization with the company, you can stop an automatic payment from being charged to your account by giving your bank a "stop payment order" . This instructs your bank to stop allowing the company to take payments from your account.
Can I block a subscription on my credit card
The best way to stop recurring payments on a credit card (like utilities, subscription services, or rent) is to contact the service provider directly. You may be able to do that online, by phone, in person, or by mail, depending on the service.
How do I find all my subscriptions
Find your purchases, reservations & subscriptionsOn your Android phone or tablet, open your device's Settings app Google. Manage your Google Account.At the top, tap Payments & subscriptions.Tap Manage purchases, Manage subscriptions, or Manage reservations.To see more details, select an item.
What number do I call to cancel a subscription
Ask your mobile operator to stop the services which are being billed. Use the tools provided by your network to cancel all subscription services. Use the USSD string *133*1# to block all existing and future content billing.
