Arlo Wireless Camera FAQs
1. How do I connect my Arlo wireless camera?
From the Devices screen, tap or click Add New Device, and select your camera. If Arlo detects a SmartHub or base station, tap or click Connect without SmartHub or Connect without a Base Station. Follow the in-app instructions to connect your camera or doorbell directly to a 2.4 GHz WiFi network.
2. How do I set up Arlo for the first time?
Step one set up to begin open the Arlo app and make sure you’re connected to your home network. From the Arlo app, select add device cameras and then essential. If you don’t already have the free app.
3. How do I manually pair my Arlo device?
To manually sync Arlo Ultra or Pro 3:
- Release the Arlo camera from the camera housing.
- Pull the camera out of the camera housing.
- Press the Sync button underneath your camera.
- Wait for your Arlo camera and SmartHub to sync.
- Check your Arlo camera’s live stream in the Arlo app to verify that the camera was synced.
4. How do I reconnect my Arlo camera to a new WiFi?
To connect your Arlo Baby camera to a different WiFi network:
- Launch the Arlo app or log in to your Arlo account at my.arlo.com.
- Tap or click Settings > My Devices.
- Tap or click Arlo Baby to select it.
- Tap or click Device Settings.
- Tap or click Wi-Fi Network.
- Enter the new WiFi network name and password.
5. Why is my Arlo camera not pairing?
Make sure the SmartHub or Base Station is installed and operational. Check the camera battery for sufficient charge. Sync one camera at a time to the SmartHub or Base Station. If you perform all the steps properly and you still experience issues, you may need to perform a factory reset.
6. Why is my Arlo camera not connecting to WiFi?
Verify that you are in range of your mobile network.
For portable Arlo products like Go series cameras, make sure there is an activated SIM card inserted into the camera. Also ensure the camera is in range of your mobile network.
7. Can I set up Arlo camera without base station?
You don’t need a base station to connect Arlo Q and Arlo Q Plus cameras. They connect directly to your Wi-Fi router.
8. How do I connect my Arlo camera to my phone?
To set up the Arlo Wire-Free Camera:
- Launch the Arlo Secure app.
- Scroll down to the bottom of the screen and tap Add New Device.
- On the Select your Arlo device screen, t
How do I connect my Arlo wireless camera
From the Devices screen, tap or click Add New Device, and select your camera. If Arlo detects a SmartHub or base station, tap or click Connect without SmartHub or Connect without a Base Station. Follow the in-app instructions to connect your camera or doorbell directly to a 2.4 GHz WiFi network.
How do I set up Arlo for the first time
Step one set up to begin open the arlo app and make sure you're connected to your home. Network from the arlo. App select add device cameras and then essential. If you don't already have the free app
How do I manually pair my Arlo device
To manually sync Arlo Ultra or Pro 3:Release the Arlo camera from the camera housing.Pull the camera out of the camera housing.Press the Sync button underneath your camera.Wait for your Arlo camera and SmartHub to sync.Check your Arlo camera's live stream in the Arlo app to verify that the camera was synced.
How do I reconnect my Arlo camera to a new WiFi
To connect your Arlo Baby camera to a different WiFi network:Launch the Arlo app or log in to your Arlo account at my.arlo.com.Tap or click Settings > My Devices.Tap or click Arlo Baby to select it.Tap or click Device Settings.Tap or click Wi-Fi Network.Enter the new WiFi network name and password.
Why is my Arlo camera not pairing
Make sure the SmartHub or Base Station is installed and operational. Check the camera battery for sufficient charge. Sync one camera at a time to the SmartHub or Base Station. If you perform all the steps properly and you still experience issues, you may need to perform a factory reset.
Why is my Arlo camera not connecting to WiFi
Verify that you are in range of your mobile network.
For portable Arlo products like Go series cameras, make sure there is an activated SIM card inserted into the camera. Also ensure the camera is in range of your mobile network.
Can I set up Arlo camera without base station
You don't need a base station to connect Arlo Q and Arlo Q Plus cameras. They connect directly to your Wi-Fi router.
How do I Connect my Arlo camera to my phone
To set up the Arlo Wire-Free Camera:Launch the Arlo Secure app.Scroll down to the bottom of the screen and tap Add New Device.On the Select your Arlo device screen, tap Cameras.On the Select your Arlo model screen, tap Others.On the Legacy screen, tap Arlo.Select an Arlo SmartHub or Arlo Base Station.
How do I get Arlo to recognize my device
Launch the Arlo app on Android or iOS. Tap Settings > Profile > Login Settings > Two-Step Verification. Tap the switch next to Enable. Select Push Notification and/or SMS Text Message as your verification method.
Why is my Arlo not connecting to the Internet
If Arlo still cannot discover your base station, check the color of the Internet LED on your base station: If the Internet LED does not light after two minutes, the base station failed to connect to your router. Unplug and re-insert both ends of the Ethernet cable connecting your base station to your router.
How do I reset my Arlo wireless camera
Tap Device Settings > Remove Device. This requires the camera to be online and to have battery power. To factory reset your Arlo wire-free camera: Press and hold the sync button on the the camera for about 15 seconds, until the camera LED begins blinking amber, then let go.
Why won t my wireless camera connect to Wi-Fi
Make sure to check that all connections, cables, and power is intact and tightly connected. If your security cameras are wireless, check the internet and make sure that it is connected successfully to the WiFi. You can also check if the router is properly working.
How do I reset my Arlo camera Wi-Fi
To reset your Arlo Go camera while it is not connected to the cloud:Press and release the sync button on the top of the camera. You hear a click.Hold the camera about 4 to 8 inches (10 to 20 cm) in front of this QR code until you hear a chime: Your Arlo Go camera is reset to factory default settings.
Why does Arlo need a base station
The primary benefit of using an optional base station with an Essential camera or doorbell is the ability to save audio and video locally. While all Arlo video recordings can be stored in the cloud, you can use a base station to store your recorded video as a second location.
Does Arlo connect to WiFi or base station
When you first set up your Arlo camera, you have the option to connect the camera directly to your WiFi router or to an Arlo SmartHub or base station. You can use the Arlo app to connect directly to your WiFi router.
Why isn t my phone finding my Arlo camera
Make sure your mobile device and Arlo device are not too far away from your WiFi router. We recommend placing your camera 10-15 feet (3-4.5 meters) away from your WiFi router during the setup process. When the camera is set up and connected, you can move the camera to any place within range of your WiFi router.
Why won t my Arlo camera pair with my phone
Make sure the SmartHub or Base Station is installed and operational. Check the camera battery for sufficient charge. Sync one camera at a time to the SmartHub or Base Station. If you perform all the steps properly and you still experience issues, you may need to perform a factory reset.
Why isn t my Arlo camera connecting
Verify that you are in range of your mobile network.
For portable Arlo products like Go series cameras, make sure there is an activated SIM card inserted into the camera. Also ensure the camera is in range of your mobile network.
Does Arlo connect directly to WiFi
When you first set up your Arlo camera, you have the option to connect the camera directly to your Wi-Fi router or to an Arlo SmartHub or Base Station. You can use the Arlo Secure App to connect directly to your Wi-Fi router.
Why is my Arlo camera not connecting to my WiFi
Verify that you are in range of your mobile network.
For portable Arlo products like Go series cameras, make sure there is an activated SIM card inserted into the camera. Also ensure the camera is in range of your mobile network.
How do I manually reset my wireless camera
Step 1 connect the IP camera to an electrical outlet. Step 2 use the provided tool to access the reset button of your Wi-Fi camera for the Wi-Fi dome cameras the reset button is located under the
How do I connect my wireless camera to Wi-Fi
On the real link app first go to the settings page of the camera tap Network. And then select the Wi-Fi you would like to connect your camera to input the password tap save on the real link client go
How do I connect my wireless camera to my home Wi-Fi
Network connect the included power adapter to both the camera and a wall outlet. Download the Laguna apps on either the Google Play Store or the App Store tap the icon in the top left and select
How do I factory reset and resync my Arlo camera
Press and hold the Sync Button on the camera for about 15 seconds. Wait to ensure that the camera LED rapidly blinks blue after 15 seconds, then release the button. Your camera is reset to the factory default settings.
Can I use Arlo camera without base station
An Arlo SmartHub or base station is optional. You can connect your Arlo Pro 3 Floodlight Camera directly to your home router. This requires a high-speed 2.4GHz WiFi network.
