Summary
Here are the key points regarding Arlo base stations:
- To change the Wi-Fi network that your Arlo device is connected to, you need to launch the Arlo Secure App, go to Settings > My Devices, select the name of your Arlo device, tap on “Connected to” below the Device On switch, and then tap on “Change Network” at the bottom of the screen.
- If your Arlo Netgear base station is not connecting to the Internet, check the color of the Internet LED on the base station. If the LED does not light up after two minutes, unplug and re-insert both ends of the Ethernet cable connecting your base station to your router.
- To get your Arlo base station back online, you can power cycle it. Simply unplug the power adapter from the outlet, wait for two minutes, and then reconnect the power adapter.
- When setting up your Arlo base station Netgear, start by inserting the batteries into the cameras and pay attention to the battery polarity. Then, bring the cameras within three feet or one meter of the base station.
- If you want to reconnect your Arlo to a new router, launch the Arlo app on your iOS or Android device, go to Settings > My Devices, select your Arlo Essential Video Doorbell, tap on “Connected to” below the Device On switch, and then tap on “Change Network” at the bottom of the screen.
Questions and Answers
- How do I reset my Arlo base station to a new Wi-Fi?
To change the Wi-Fi network, launch the Arlo Secure App, go to Settings > My Devices, select the Arlo device, tap on “Connected to” below the Device On switch, and then tap on “Change Network” at the bottom of the screen. - Why is my Arlo Netgear base station not connecting to the Internet?
If the Internet LED on your base station does not light up after two minutes, check the Ethernet cable connecting the base station to the router and make sure it is properly connected. - How do I get my Arlo base station back online?
To power cycle the base station, unplug the power adapter from the outlet, wait for two minutes, and then reconnect the power adapter. Wait until the power LED and Internet LED light solid green, indicating that the base station is connected to the Internet. - How do I set up my Arlo base station Netgear?
Start by inserting the batteries into the cameras and paying attention to the battery polarity. Then, bring the cameras within three feet or one meter of the base station. - How do I reconnect my Arlo to a new router?
To change the Wi-Fi network for your Arlo Essential Video Doorbell, open the Arlo app on your iOS or Android device, go to Settings > My Devices, select the doorbell, tap on “Connected to” below the Device On switch, and then tap on “Change Network” at the bottom of the screen. - Can you reset Arlo base station remotely?
No, you cannot restart your cameras remotely. You need to be on the same Wi-Fi network as your camera. However, you can restart your Base Station through the “Device Settings” on the Arlo app. - Why won’t my base station connect to Wi-Fi?
Your base station may not be able to connect to the Wi-Fi router due to a poor Wi-Fi connection or incorrect network password. Make sure the base station is in an area with a strong Wi-Fi signal and try again. - Does my Arlo Base Station have to be connected to a router?
Yes, the Arlo Base Station needs to be connected to a router to access the internet and function properly.
How do I reset my Arlo base station to a new WIFI
To change the Wi-Fi network that your Arlo device is connected to:Launch the Arlo Secure App.Tap Settings > My Devices.Select the name of your Arlo device.Tap Connected to, directly below the Device On switch.Tap Change Network at the bottom of the screen.
Why is my Arlo Netgear base station not connecting to the Internet
If Arlo still cannot discover your base station, check the color of the Internet LED on your base station: If the Internet LED does not light after two minutes, the base station failed to connect to your router. Unplug and re-insert both ends of the Ethernet cable connecting your base station to your router.
How do I get my Arlo base station back online
To power cycle your base station, unplug the power adapter from the outlet, wait two minutes, and reconnect the power adapter to the outlet. The base station takes one to two minutes to start. When the power LED and Internet LED light solid green, your base station is connected to the Internet.
How do I setup my Arlo base station Netgear
Setup to set up your cameras first insert the batteries make sure to pay close attention to the battery. Polarity then bring your cameras within three feet or one meter of the base. Station. Next
How do I reconnect my Arlo to a new router
To change the WiFi network that your Arlo Essential Video Doorbell is connected to:Launch the Arlo app on an iOS (Apple) or Android device.Tap Settings > My Devices.Select your Arlo Essential Video Doorbell.Tap Connected to, directly below the Device On switch.Tap Change Network at the bottom of the screen.
Can you reset Arlo base station remotely
You won't be able to restart your cameras remotely as you need to be in the same WiFi network as your camera. But you can restart your Base Station through the "Device Settings" on the Arlo app.
Why wont my base station connect to WiFi
Your Base Station can't connect to the wifi router. This may be due to a poor wifi connection, or because you entered the wrong wifi network password. Check that your Base Station location has a strong wifi signal, and then tap the Try Again button to retry the wifi connection.
Does my Arlo Base Station have to be connected to router
Each base station must be connected to your router using an Ethernet cable. Note: You can also connect an Arlo or Arlo Pro base station to a WiFi extender if the extender has an available Ethernet port. Was this article helpful
What happens when you reset Arlo base station
Performing a factory reset returns your Arlo SmartHub or Arlo base station values to the default settings. It also removes the serial number from your Arlo account.
Does my Arlo base station have to be connected to router
Each base station must be connected to your router using an Ethernet cable. Note: You can also connect an Arlo or Arlo Pro base station to a WiFi extender if the extender has an available Ethernet port. Was this article helpful
How do I connect my Arlo base station to my WiFi extender
Cable. If you're moving a pre-configured base station no additional setup will be needed. This is because our low Q cameras connect directly to your Wi-Fi network and do not use a base station.
How do I connect my camera to my new router
Open Settings, then WiFi Setup or WiFi Options, if applicable. Make sure your camera's WiFi connection is turned on. Your camera may automatically connect to your WiFi network. If not, choose your network name from the list of available networks.
Can I use a new Arlo on the same network
You can connect more than one Arlo or Arlo Pro base station to a network if open Ethernet ports are available on your router. Each base station must be connected to your router using an Ethernet cable.
What happens if I reset my Arlo base station
Performing a factory reset returns your Arlo Base Station or SmartHub to its default settings. After performing a reset, the Base Station or SmartHub must be removed and re-added to your Arlo account. All devices paired to the Base Station or SmartHub must also be reset and re-added to your Arlo account.
How to do a factory reset on Arlo
Tap Device Settings > Remove Device. This requires the camera to be online and to have battery power. To factory reset your Arlo wire-free camera: Press and hold the sync button on the the camera for about 15 seconds, until the camera LED begins blinking amber, then let go.
How do I connect my Base Station to the Internet
Connecting the Base Station to the Internet
Connect the base station to your network by connecting an ethernet cable into this port, ensuring that the other end of the cable is connected to a router or switch with internet access.
How do I connect my Arlo Base Station to Wi-Fi
To connect your Arlo SmartHub or Base Station to the Internet and add it to your Arlo system:Launch the Arlo Secure App.Tap Add New Device.Tap Base Station/Hub.Connect the SmartHub or Base Station to your Wi-Fi router using an Ethernet cable.
How do I connect my Arlo base station to my router
To connect your Arlo SmartHub or Base Station to the Internet and add it to your Arlo system:Launch the Arlo Secure App.Tap Add New Device.Tap Base Station/Hub.Connect the SmartHub or Base Station to your Wi-Fi router using an Ethernet cable.
How do I connect my Arlo device directly to my WiFi router
To connect your Arlo camera directly to your 2.4 GHz Wi-Fi network:Launch the Arlo Secure App.Tap Add New Device.Select your Arlo device.Select your Arlo model.Follow the in-app instructions.If Arlo detects that you have a SmartHub or Base Station, tap Connect without SmartHub.
Do I need to reset Arlo base station
All devices paired to the Arlo SmartHub or Base Station must also be reset and reconnected to your Arlo account.
Can Arlo base station connect to 5ghz WiFi
Your Arlo device can only connect to a 2.4 GHz band, not a 5 GHz band.
Why won’t my camera connect to my router
Make sure to check that all connections, cables, and power is intact and tightly connected. If your security cameras are wireless, check the internet and make sure that it is connected successfully to the WiFi. You can also check if the router is properly working.
How do I reconnect my camera after changing my Wi-Fi password
Tap the top menu (≡). Tap Devices and select the doorbell or security camera you need to reconnect to wifi. Tap Device Health. Tap on Reconnect to Wifi or Change Wifi Network.
Can I have 2 Arlo base stations on one account
Yes, you can run multiple bases on the same account with no problem. The limitation for the free plan is a total of 5 cameras per account. If you'll go over 5 cameras with the new system, you can use a second account with a second email address to set up the new system.
How do I connect my Arlo base station to WiFi without Ethernet
To connect your Arlo camera directly to your 2.4 GHz Wi-Fi network:Launch the Arlo Secure App.Tap Add New Device.Select your Arlo device.Select your Arlo model.Follow the in-app instructions.If Arlo detects that you have a SmartHub or Base Station, tap Connect without SmartHub.
