Summary of the article
1. How do I contact Facebook Marketplace?
To contact Facebook Marketplace, go to your Activity and tap the order you need help with. Scroll down and tap “Get Help With Your Order.”
2. How do I report a problem with Facebook Marketplace?
To report a problem with Facebook Marketplace, open your Facebook app and tap on the Marketplace icon in the bottom right. Tap on a listing from the seller you want to report, then tap the seller’s name below “Seller information.” Tap on the options menu and select “Report.” Follow the on-screen instructions to complete the report.
3. How can I send a message to Facebook Marketplace?
To send a message to a seller on Facebook Marketplace, tap on an item you want to buy. Tap on “Message” to send a custom message to the seller. You can also tap “Send” to send a default message asking if the item is available. To see your conversations with sellers, tap on “Inbox” from the Marketplace tab or open the Messenger app.
4. How do I contact Facebook support?
To contact Facebook support, go to the desktop site and look for the downward-facing arrow at the top right corner of the screen. Click on it and select “Help & support” from the dropdown menu. From there, you can access the Help Center, Support Inbox, Report a problem, or Check Wi-Fi connection.
5. Does Facebook Marketplace have customer protection?
Facebook Marketplace offers free Purchase Protection which covers eligible orders. You can request a refund if you didn’t receive your order or if the product arrived damaged or different than described on the listing.
6. Does Facebook have a contact number?
Facebook does not provide phone support, so getting in touch with a live human is difficult. Contacting them through their support channels is recommended.
7. Does FB Marketplace have seller protection?
Yes, Facebook Marketplace offers seller protection through the seller protection program, which includes shipping protection, item not as described protection, returns protection, and unauthorized chargebacks protection.
8. Why can’t I message on Facebook Marketplace?
You may be unable to message on Facebook Marketplace due to safety precautions. Messaging may be restricted if you are communicating with someone in a country that doesn’t have the same access to Marketplace as you or doesn’t allow messaging between people in different global regions.
Questions and Answers
1. How do I contact Facebook Marketplace?
To contact Facebook Marketplace, go to your Activity and tap the order you need help with. Scroll down and tap “Get Help With Your Order.”
2. How do I report a problem with Facebook Marketplace?
To report a problem with Facebook Marketplace, open your Facebook app and tap on the Marketplace icon in the bottom right. Tap on a listing from the seller you want to report, then tap the seller’s name below “Seller information.” Tap on the options menu and select “Report.” Follow the on-screen instructions to complete the report.
3. How can I send a message to Facebook Marketplace?
To send a message to a seller on Facebook Marketplace, tap on an item you want to buy. Tap on “Message” to send a custom message to the seller. You can also tap “Send” to send a default message asking if the item is available. To see your conversations with sellers, tap on “Inbox” from the Marketplace tab or open the Messenger app.
4. How do I contact Facebook support?
To contact Facebook support, go to the desktop site and look for the downward-facing arrow at the top right corner of the screen. Click on it and select “Help & support” from the dropdown menu. From there, you can access the Help Center, Support Inbox, Report a problem, or Check Wi-Fi connection.
5. Does Facebook Marketplace have customer protection?
Yes, Facebook Marketplace offers Purchase Protection, which allows you to request a refund if you didn’t receive your order or if the product arrived damaged or different than described on the listing.
6. Does Facebook have a contact number?
No, Facebook does not provide phone support. Contacting them through their support channels is recommended.
7. Does FB Marketplace have seller protection?
Yes, Facebook Marketplace offers seller protection through its seller protection program, which includes shipping protection, item not as described protection, returns protection, and unauthorized chargebacks protection.
8. Why can’t I message on Facebook Marketplace?
You may be unable to message on Facebook Marketplace if you are communicating with someone in a country that doesn’t have the same access to Marketplace or doesn’t allow messaging between people in different global regions.
How do I contact Facebook Marketplace
How do I contact Facebook support Go to your Activity. Tap the order you need help with. Scroll down and tap Get Help With Your Order.
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How do I report a problem with Facebook Marketplace
Open your Facebook app.In the bottom right, tap then tap Marketplace.Tap a listing from the seller that you want to report, then tap the seller's name below “Seller information”.Tap , then tap Report.Follow the on-screen instructions.
How can I send a message to Facebook Marketplace
Tap an item you want to buy. Tap Message to send a custom message to the seller. Tap Send to send a message that says "Is this available" You can see your conversations with sellers by tapping Inbox from the Marketplace tab, or opening the Messenger app.
How do I contact Facebook support
On the desktop site, look up at the top right corner of the screen. There, you'll see a downward-facing arrow — click it and select Help & support from the dropdown menu. From there, you can select Help Center, Support Inbox, Report a problem, or Check Wi-Fi connection.
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Does Facebook Marketplace have customer protection
Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate).
Does Facebook have a contact number
Facebook does not do phone support, so getting in touch with a live human is hard.
Does FB Marketplace have seller protection
The seller protection program consists of four protections: Shipping protection; Item Not as Described; Returns Protection; and Unauthorized Chargebacks.
Why can’t i message on Facebook Marketplace
To help keep our Marketplace community safe, you may be unable to message on Marketplace for one of the following reasons: You may be messaging someone in a country that doesn't: Have the same access to Marketplace as you do. Allow messaging between people in different global regions.
How long to wait for response on Facebook Marketplace
If you have an issue with an order on Facebook Marketplace, please contact the seller for help. If the seller doesn't reply or resolve your issue within 2 business days, you can contact Facebook support.
Can I talk to a live person on Facebook
Scroll down the homepage, and then tap the live chat. Choose the options which are suitable to the query you want to discuss. You will be connected to a live person on Facebook.
What is the phone number for meta support
1 (855) 879-3967 (U.S.)
Who to contact if scammed on Facebook Marketplace
Open your Facebook app. In the bottom right, tap , then tap Marketplace. Tap a listing from the seller that you want to report, then tap the seller's name below Seller information. Tap , then tap Report.
Can I get my money back from Facebook Marketplace
If the seller approves your request for a refund, you will be issued a refund that same day. It may take 3-5 business days for your bank to make this refund available in your bank account.
Does meta have live support
Start a live-support chat from the Help Center
You'll find the form to start a live-support chat on the official Meta Business Help Center.
What is the safest way to pay on Facebook Marketplace
As for payment, carrying cash, especially a lot of cash, is risky. Facebook Marketplace recommends a secure person-to-person payment method such as PayPal.
Why does Facebook Marketplace say you Cannot reply to this conversation
Why am I seeing an error message saying I can't reply to a conversation on Facebook A particular person/page to whom you sending the conversations are blocked you.
What to do if there is no response from seller on Facebook Marketplace
If a seller does not respond to a buyer within 2 business days and the buyer contacts Meta, Meta will issue a refund at a loss to the seller and the buyer will keep the product. If the seller initiates a return or refund, and the buyer declines to return the product to the seller, the buyer will not be refunded.
How long does Facebook support take to reply
twenty-four hours
How long does it take to receive an answer from Facebook support Several factors can affect how quickly Facebook responds. On working days, the response time is generally twenty-four hours (Facebook notes that enquiries submitted overnight may take a little longer to respond).
Where is this number from 650 543 4800
Quick tip: Instagram's parent company, Meta, does have a public phone number that you can call: +1 (650) 543-4800. But the number is entirely automated, and will just tell you to visit the Help Center.
How do you talk to someone on Meta
Once you are in the Business Suite, click on Help at the bottom left and then on Help again in the submenu. A new menu will open on the right that allows you to select topics or provide information and start a chat, similar to the Help Center.
How do I contact Facebook Meta support team
How to contact supportGo to Commerce Manager and select your shop.In the Education tab, select Contact support.Choose the topics you need from the dropdown.Write your message.Select either Chat or email as your preferred contact method.Select Send.
Can you get your money back if you get scammed on Marketplace
If you suspect you've been scammed on Facebook Marketplace, don't panic. Depending on your situation, you may be able to request a refund. Before contacting Facebook, start by contacting local law enforcement to alert them of the crime.
Does Facebook Marketplace give you your money back if you get scammed
If Facebook approves your Purchase Protection claim, you'll get a refund for the full purchase price of the product and any shipping costs.
What to do after getting scammed on Facebook Marketplace
What should I do If I get scammed on Facebook Marketplace If you run into a fraudulent buyer or seller, report them immediately. Facebook makes it easy to report Marketplace scams. Follow the listed instructions to create a report as soon as possible.
Does Facebook Marketplace have seller protection
The seller protection program consists of four protections: Shipping protection; Item Not as Described; Returns Protection; and Unauthorized Chargebacks.
