Summary of the Article
In order to talk to a live person at Comcast, you can use the following methods:
- In the Xfinity app, click the chat bubble icon on the upper right-hand corner.
- From the More tab in the Xfinity Home app, click Chat with an Agent.
- In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant.
If you need to contact Comcast using the phone, you can call the number 1-800-266-2278. Although this number is not the same as Xfinity’s standard customer service number (1-800-XFINITY or 1-800-934-6489), it should provide similar assistance.
If you’re looking for the Xfinity Store or Comcast Service Center near you, you can click here. For residential sales, you can visit xfinity.com or call 1-800-XFINITY (1-800-934-6489).
To talk to a technician at Xfinity:
- Log in to xfinity.com.
- Click Troubleshoot under the device you want to troubleshoot.
- Check for common issues with the device.
- If the issue cannot be resolved online, you may be asked to set up a repair appointment with an Xfinity technician.
If you want to get straight to a representative:
- Dial 0, *, or # multiple times to bypass the automated system.
- Say “I would like to speak to a person” or use keywords like “operator” or “representative”.
- Call a local branch for faster assistance.
Xfinity provides 24/7 customer service to help with any questions.
Xfinity and Comcast are essentially the same company. Comcast is the parent company, and Xfinity is the brand for TV, internet, and home phone services.
The phone number 1-800-934-6489 can be used to contact Comcast.
If you want to bypass automated customer service, you can try calling 1-800-555-1212 to find the correct toll-free phone number.
How do I talk to a live person at Comcast
In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant.
What phone number is 800 266 2278
What phone number is 1-800-266-2278 Although this number isn't the same as Xfinity's standard customer service number (1-800-XFINITY or 1-800-934-6489), in our experience, it's still the same type of help. With both numbers, the recordings and automated menus are exactly the same.
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What phone number is 800 934-6489
To locate an Xfinity Store or a Comcast Service Center near you, click here. Residential Sales: Visit xfinity.com. Call 1-800-XFINITY (1-800-934-6489)
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How do I talk to a technician at Xfinity
Schedule Your AppointmentLog in to xfinity.com.Click Troubleshoot under the device you want to troubleshoot.Next, you can check for some common issues with this device.If we're unable to resolve your issue online, you may be asked to set up a repair appointment with an Xfinity technician.
How do you get straight to a representative
Things You Should KnowDial 0, *, or # multiple times. This can take you straight to an operator on some systems.Say "I would like to speak to a person". Or, try "operator," "agent," and “representative.”Call a local branch. Sometimes you can get a real person faster this way!
Does Xfinity have 24 customer service
Get 24/7 help with any questions you have.
Is Comcast and Xfinity the same
Are Xfinity and Comcast the same thing At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.
What is the 1 800 to Comcast
1-800-934-6489
Call 1-800-xfinity (1-800-934-6489).
How do I bypass automated customer service
Common Cheats to Bypass IVRFirst find the correct toll-free phone number by calling 1-800-555-1212 or by searching Google for company name plus "phone numbers".Press 0 (or 0# or #0 or 0* or *0) repeatedly, sometimes quickly.Say "get human" (or "agent" or "representative") or shout your favorite four letter word.
What is customer service hotline
Customer Service Hotline means the telephone service facility made available by us for the provision of Services and related information.
How can I talk to a real person on the phone
Things You Should KnowDial 0, *, or # multiple times. This can take you straight to an operator on some systems.Say "I would like to speak to a person". Or, try "operator," "agent," and “representative.”Call a local branch. Sometimes you can get a real person faster this way!
Does Xfinity have a 55+ plan
Xfinity doesn't offer any discounted plans for seniors; however, for older adults, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.
Is Comcast the same as Xfinity
Are Xfinity and Comcast the same thing At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.
Can you automate customer service
Automated support systems, unlike humans, are available to provide support 24/7, 365 days a year. They're also more cost-effective than human customer support representatives. And they assist your customer support team by handling simple, repetitive tasks and directing tickets to the appropriate departments.
How do I get a customer off the phone
Here are a few polite, tactful interruptions to try:"I apologize for the interruption, but I have to wrap things up for my next meeting." "I'm sorry, I need to interrupt to make sure we've covered everything you need before it's time to end our call."“I'm so sorry I can't come to dinner.“Thank you, Dr.
How do I talk to customer service directly
Ask how they are and use their name if they give it. Explain your problem clearly, but don't take too much time, because call center workers are strongly encouraged to deal with calls swiftly. It's smart to try to elicit sympathy and get them on your side. Patiently follow the directions they give you.
How do I get directly to customer service
Things You Should KnowDial 0, *, or # multiple times. This can take you straight to an operator on some systems.Say "I would like to speak to a person". Or, try "operator," "agent," and “representative.”Call a local branch. Sometimes you can get a real person faster this way!
What is human customer service
A customer service agent can listen to the problem as described in the customer's own words, take in the context of the issue, and come up with an appropriate solution. Human customer service agents can also empathize with and be sensitive to customers' emotions.
Do senior citizens get a discount with Xfinity
Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circumstances.
Will Xfinity lower my bill if I threaten to cancel
"Threatening to cancel will get you further than outright asking for a discount." So just say "I'd like to cancel my service please." You'll almost certainly be transferred to a "retention specialist" whose job it is to change your mind.
How can I get through customer service faster
7 Tips for Getting Better Customer Service7 AM is the Best Time to Call.Wednesdays and Thursdays are the Best Days to Call.How to Win Over a Customer Service Agent and Save Time.Talk to a Real Person.Come Prepared.Be Polite.Use the Power of Empathy.Ask for the Same Agent.
How do I get a customer representative on the phone
Things You Should KnowDial 0, *, or # multiple times. This can take you straight to an operator on some systems.Say "I would like to speak to a person". Or, try "operator," "agent," and “representative.”Call a local branch. Sometimes you can get a real person faster this way!
What is direct customer contact
Direct customer contact means that the employee, officer or agent of the financial institution has face-to-face or telephonic contact with the older person.
How do I get through to customer service
Explain your problem to the agent.Talk slowly and clearly.Don't make assumptions about what they know or don't know.Include specific examples about your issue.Ask them to restate your issue after you're done explaining it.
Why is my Xfinity bill suddenly so high
Expired discounts: if it's been exactly 12 or 24 months since your service install or last price change, your bill increase is the result of an old discount expiring. What you now see is the “actual price” of your service with no discounts. We have a full guide to Xfinity's price after 12 months here.
