Summary of the article:
1. SimpliSafe does not require Wi-Fi to work, but it is recommended. The base station has a cellular connection to communicate with sensors and the monitoring center. Wi-Fi can still be used to connect the base station.
2. To fix SimpliSafe device connectivity issues, unplug the power cord and remove a battery. Wait a few seconds, then re-insert the battery and plug in the power cord.
3. The SimpliSafe app or web portal allows access to a live view, but a cloud subscription plan is required to view recorded footage, starting at $4.99.
4. To connect to SimpliSafe, open the main menu, tap “My System,” choose “General Settings,” then tap “Wi-Fi Network.” Scan for available networks, choose the correct one, enter the password, and tap “Connect.”
5. Burglars can potentially disable SimpliSafe by using a hacking device to record the PIN when the alarm is disabled and disarm it later with the push of a button.
6. SimpliSafe requires a 2.4 GHz Wi-Fi network for system and camera connectivity. Connection can be established through the mobile app or keypad.
7. Wi-Fi connection issues with SimpliSafe can be caused by distance, physical obstructions, or electronic interference. Consider the device’s placement and proximity to the router or base station.
Questions and Answers:
1. Does SimpliSafe use Wi-Fi or Bluetooth?
No, SimpliSafe does not require Wi-Fi to work. It has a cellular connection for communication with sensors and the monitoring center. However, Wi-Fi can be used to connect the base station.
2. Why is my SimpliSafe device not connecting?
To fix connectivity issues, unplug the power cord, remove a battery, wait a few seconds, re-insert the battery, and plug in the power cord. The base station should come back on.
3. Can I monitor SimpliSafe on my phone?
Yes, you can access a live view through the SimpliSafe app or web portal. However, a cloud subscription plan is required to view recorded footage, starting at $4.99.
4. How do I connect to SimpliSafe?
To connect to SimpliSafe, open the main menu, tap “My System,” choose “General Settings,” then tap “Wi-Fi Network.” Scan for available networks, choose the correct one, enter the password, and tap “Connect.”
5. Can burglars disable SimpliSafe?
Yes, burglars can potentially disable SimpliSafe by using a hacking device to record the PIN transmitted when the alarm is disabled. They can then disarm the alarm with the push of a button.
6. What Wi-Fi is needed for SimpliSafe?
SimpliSafe requires a 2.4 GHz Wi-Fi network for system and camera connection. You can connect via the mobile app or keypad following the provided instructions.
7. Why can’t I connect my SimpliSafe to Wi-Fi?
Most Wi-Fi connection issues are caused by distance, physical obstructions, and electronic interference. Consider the device’s placement and proximity to the router or base station.
Does SimpliSafe use Wi-Fi or Bluetooth
No, SimpliSafe doesn't require Wi-Fi to work, although we recommend it. SimpliSafe's base station comes with a cellular connection that lets it talk to all your sensors and stay in touch with SimpliSafe's monitoring center. You can still connect your SimpliSafe base station to your Wi-Fi network.
Why is my SimpliSafe device not connecting
Simply unplug the power cord to your Base Station and, while unplugged, remove a battery (you'll need a screwdriver to get to the battery compartment). Wait a few seconds, and then put the battery back in and plug in the power cord – the Base Station will then come back on.
Can I monitor SimpliSafe on my phone
You can access a live view through the SimpliSafe app or web portal at any time. However, to view recorded footage, you have to pay for a cloud subscription plan starting at $4.99.
How do I connect to SimpliSafe
Via the Mobile AppOpen the main menu ≡Tap My System.Choose General Settings.Tap Wi-Fi Network. Your device will automatically begin scanning for available networks. Ensure your Wi-Fi network is discoverable.Choose the correct Wi-Fi Network.Enter the password for your Wi-Fi Network.Tap Connect.
Can burglars disable SimpliSafe
According to the expert, an attacker can hide the hacking device (which can be powered by a battery) within 100 feet of the targeted system to record the PIN transmitted when the alarm is disabled. Then, with the simple push of a button on the microcontroller, the alarm can be disarmed at any time.
What Wi-Fi is needed for SimpliSafe
When connecting your system and cameras to Wi-Fi, you must have a 2.4 GHz network in order for your system to connect and function. You can connect your system to Wi-Fi in the mobile app (Main Menu > Settings > General Settings > Wi-Fi Network) or via the Keypad by following the instructions here.
Why can’t i connect my SimpliSafe to Wi-Fi
Most Wi-Fi connection issues are caused by three main factors: distance, physical obstructions, and electronic interference. So if your devices are having trouble connecting, you should consider their placement within your home and ask questions like: How far is the device from my router and/or Base Station
Why is my SimpliSafe sensor not communicating
This issue is generally caused by one of the following: The battery or batteries in the device issuing the error need to be replaced. The device is too far away from your Base Station and is unable to communicate from its current location.
Does SimpliSafe work with cell phone
Although you do not need a computer or Wi-Fi for SimpliSafe to work for your basic home security needs, access to Wi-Fi and a Smartphone and/or computer are strongly recommended to best take advantage of all of your system's security features.
Does SimpliSafe send notifications to my phone
Android. Customers with Android devices can make adjustments to their settings to allow SimpliSafe to control ring & notification volume and Do Not Disturb. Doing so will ensure that Critical Alarm Notifications via Push Notification will play at full volume, and any calls from the Monitoring Center will ring aloud.
Does SimpliSafe have to be connected to Wi-Fi
You can use SimpliSafe without Wi-Fi if you choose a monthly monitoring plan that includes cellular service. However, you would need Wi-Fi to support any video cameras on the home security system. If you're in a location with poor cellular service, then you would also need to depend on the Wi-Fi connection.
How many phones can connect to SimpliSafe
The new SimpliSafe can have up to 100 devices programed to it. This includes Keypads and Sirens as well.
Does SimpliSafe work if Wi-Fi goes out
SimpliSafe keeps you protected 24/7!
It also features a cellular module that operates on a cellular network instead of Wi-Fi. The Base Station will automatically communicate on the cellular network if your Wi-Fi stops working and will automatically switch to battery power if you lose electricity.
Can I disarm SimpliSafe with my phone
Yes, you can use the app to remotely arm and disarm your SimpliSafe system, and you no longer need to pay for a pro monitoring plan to do so.
Does SimpliSafe run on Wi-Fi or cellular
You can use SimpliSafe without Wi-Fi if you choose a monthly monitoring plan that includes cellular service. However, you would need Wi-Fi to support any video cameras on the home security system. If you're in a location with poor cellular service, then you would also need to depend on the Wi-Fi connection.
Does SimpliSafe work without subscription
You may also choose to use SimpliSafe's home security system without a monitoring plan for free. If you decide to go unmonitored with SimpliSafe, you will be able to remotely arm and disarm the system, configure your systems settings, receive push notifications, and get alerts (alarm, error, and camera).
Should I connect SimpliSafe to Wi-Fi
You can use SimpliSafe without Wi-Fi if you choose a monthly monitoring plan that includes cellular service. However, you would need Wi-Fi to support any video cameras on the home security system. If you're in a location with poor cellular service, then you would also need to depend on the Wi-Fi connection.
How do I reset the Wi-Fi on my SimpliSafe Base Station
How do I reset SimpliSafeUnplug the base station.Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.Remove one battery for at least 10–15 seconds before putting it back in.Put the battery cover back on.Plug the base station in and wait a minute or two for a new connection.
How do I get my SimpliSafe sensor back online
How do I reset SimpliSafeUnplug the base station.Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.Remove one battery for at least 10–15 seconds before putting it back in.Put the battery cover back on.Plug the base station in and wait a minute or two for a new connection.
Why do my SimpliSafe sensors go offline
If your Entry Sensor is showing as offline on the SimpliSafe Mobile App, this is an indicator that the battery within the device needs to be replaced. The Entry Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.
Do I need a smart phone with SimpliSafe
Although you do not need a computer or Wi-Fi for SimpliSafe to work for your basic home security needs, access to Wi-Fi and a Smartphone and/or computer are strongly recommended to best take advantage of all of your system's security features.
Does SimpliSafe alert your phone when a door is opened
Answer 1) No, the base station does not announce the entry sensor name when a door or window is opened – it just chimes. Answer 2) Add a second entry sensor to each door you want to monitor and set them to secret alert. Secret alerts function in all modes – off / home / away.
Does SimpliSafe use cellular connection
You can use SimpliSafe without Wi-Fi if you choose a monthly monitoring plan that includes cellular service. However, you would need Wi-Fi to support any video cameras on the home security system. If you're in a location with poor cellular service, then you would also need to depend on the Wi-Fi connection.
What cellular network does SimpliSafe use
SimpliSafe uses 2G and 4G (LTE) cellular networks to communicate with our professional monitoring center. Our products do not rely on the 3G cellular network (which is also being shut down by cellular carriers in 2022). All customers with 2G modules must be upgraded to the 4G network before December 31, 2022.
Can SimpliSafe be on two phones
Yes, you can have SimpliSafe call up to two phone numbers—called primary contacts—to verify alarms.
