Article Summary
1. How to connect Arlo camera to phone: To set up the Arlo Wire-Free Camera, launch the Arlo Secure app, tap Add New Device, select Cameras, select Others as the Arlo model, and choose an Arlo SmartHub or Base Station.
2. How to manually pair Arlo camera: To manually sync Arlo Ultra or Pro 3, release the camera from the housing, pull it out, press the Sync button underneath, and wait for the camera and SmartHub to sync.
3. How to connect Arlo camera to WiFi: Launch the Arlo Secure App, tap Add New Device, select your Arlo device and model, and follow the in-app instructions. If you have a SmartHub or Base Station, choose to connect without it.
4. Why is Arlo not connecting: Unplug and re-insert both ends of the Ethernet cable connecting the base station to the router. Ensure the router is powered on. If the Internet LED is solid amber, the base station is connected but unable to connect to the Arlo cloud server.
5. Why is phone not finding Arlo camera: Verify that you are within range of your mobile network. For portable Arlo products like Go series cameras, make sure there is an activated SIM card and that the camera is in range of the mobile network.
6. How to connect Arlo camera to iPhone: To set up Arlo Q on an iOS device, launch the Arlo app or visit my.arlo.com, click/tap New System Setup, select Arlo Q, and plug in the camera. When the LED blinks amber, click/tap Continue.
7. How to get Arlo to recognize a device: Launch the Arlo app, go to Settings > Profile > Login Settings > Two-Step Verification. Enable it and choose either Push Notification or SMS Text Message as the verification method.
8. How to reset Arlo wireless camera: Go to Device Settings > Remove Device and follow the instructions.
Questions and Answers
1. How do I connect my Arlo camera to my phone?
To connect the Arlo camera to your phone, follow these steps:
– Launch the Arlo Secure app
– Tap Add New Device
– Select Cameras
– Choose Others as the Arlo model
– Select an Arlo SmartHub or Base Station
2. How do I manually pair my Arlo camera?
To manually sync an Arlo Ultra or Pro 3 camera, do the following:
– Release the camera from the housing
– Pull the camera out of the housing
– Press the Sync button underneath the camera
– Wait for the sync between the camera and SmartHub
– Check the camera’s live stream in the Arlo app to verify the sync
3. How do I connect my Arlo camera to WiFi?
To connect your Arlo camera to your WiFi network, follow these steps:
– Launch the Arlo Secure App
– Tap Add New Device
– Select your Arlo device
– Choose your Arlo model
– Follow the in-app instructions
– If you have a SmartHub or Base Station, select Connect without SmartHub
4. Why is my Arlo camera not connecting?
If your Arlo camera is not connecting, try the following:
– Unplug and re-insert both ends of the Ethernet cable connecting the base station to the router
– Make sure your router is powered on
– Check if the Internet LED on the base station is solid amber, indicating a connection issue with the Arlo cloud server
5. Why is my phone not finding my Arlo camera?
If your phone is not finding your Arlo camera, make sure of the following:
– Verify that you are within range of your mobile network
– For portable Arlo cameras like Go series, ensure there is an activated SIM card inserted in the camera and that it is within range of the mobile network
6. How do I connect my Arlo camera to my iPhone?
To set up Arlo Q on an iPhone, follow these steps:
– Launch the Arlo app on your iOS device or visit my.arlo.com from a computer
– Click/tap New System Setup
– Select Arlo Q
– Plug in your Arlo Q camera
– Wait for the LED to start blinking amber
– Click/tap Continue
7. How do I get Arlo to recognize my device?
To make Arlo recognize your device, go through these steps:
– Launch the Arlo app on Android or iOS
– Tap Settings > Profile > Login Settings > Two-Step Verification
– Enable Two-Step Verification
– Choose Push Notification and/or SMS Text Message as the verification method
8. How do I reset my Arlo wireless camera?
To reset your Arlo wireless camera, follow these instructions:
– Go to Device Settings
– Select Remove Device
– Follow the prompts to complete the removal process
How do I connect my Arlo camera to my phone
To set up the Arlo Wire-Free Camera:Launch the Arlo Secure app.Scroll down to the bottom of the screen and tap Add New Device.On the Select your Arlo device screen, tap Cameras.On the Select your Arlo model screen, tap Others.On the Legacy screen, tap Arlo.Select an Arlo SmartHub or Arlo Base Station.
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How do I manually pair my Arlo camera
To manually sync Arlo Ultra or Pro 3:Release the Arlo camera from the camera housing.Pull the camera out of the camera housing.Press the Sync button underneath your camera.Wait for your Arlo camera and SmartHub to sync.Check your Arlo camera's live stream in the Arlo app to verify that the camera was synced.
How do I connect my Arlo camera to WiFi
To connect your Arlo camera directly to your 2.4 GHz Wi-Fi network:Launch the Arlo Secure App.Tap Add New Device.Select your Arlo device.Select your Arlo model.Follow the in-app instructions.If Arlo detects that you have a SmartHub or Base Station, tap Connect without SmartHub.
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Why is my Arlo not connecting
Unplug and re-insert both ends of the Ethernet cable connecting your base station to your router. Make sure that your router is powered on. If the Internet LED lights solid amber, your base station is connected to your router, but is unable to connect to the Arlo cloud server.
Why is my phone not finding my Arlo camera
Verify that you are in range of your mobile network.
For portable Arlo products like Go series cameras, make sure there is an activated SIM card inserted into the camera. Also ensure the camera is in range of your mobile network.
How do I connect my Arlo camera to my iPhone
To set up Arlo Q on an iOS device:Launch the Arlo app from your iOS device or from a computer, visit my.arlo.com.Click or tap New System Setup.Click or tap Arlo Q.Plug in your Arlo Q camera.When the LED starts blinking amber, click or tap Continue.
How do I get Arlo to recognize my device
Launch the Arlo app on Android or iOS. Tap Settings > Profile > Login Settings > Two-Step Verification. Tap the switch next to Enable. Select Push Notification and/or SMS Text Message as your verification method.
How do I reset my Arlo wireless camera
Tap Device Settings > Remove Device. This requires the camera to be online and to have battery power. To factory reset your Arlo wire-free camera: Press and hold the sync button on the the camera for about 15 seconds, until the camera LED begins blinking amber, then let go.
How do I reset my Arlo camera Wi-Fi
To reset your Arlo Go camera while it is not connected to the cloud:Press and release the sync button on the top of the camera. You hear a click.Hold the camera about 4 to 8 inches (10 to 20 cm) in front of this QR code until you hear a chime: Your Arlo Go camera is reset to factory default settings.
How do I connect Arlo to Wi-Fi instead of base station
From the Devices screen, tap Add New Device, and select your camera. If Arlo detects a SmartHub or Base Station, tap Connect without SmartHub or Connect without a Base Station. Follow the in-app instructions to connect your camera or doorbell directly to a 2.4 GHz Wi-Fi network.
Why won t my Arlo camera pair with my phone
Make sure the SmartHub or Base Station is installed and operational. Check the camera battery for sufficient charge. Sync one camera at a time to the SmartHub or Base Station. If you perform all the steps properly and you still experience issues, you may need to perform a factory reset.
How do I reconnect my Arlo camera to the app
If your camera is offline after you switched to a new router or made changes to your Internet network, press and release the Sync button on the Arlo SmartHub or base station. The Internet LED blinks for 10 seconds, then your Arlo camera resumes normal operation.
How do I reset my Arlo device
To perform a factory reset on your Arlo Base Station or SmartHub: Use a pen or straightened paperclip to press and hold the Reset button on the back of the Base Station or SmartHub for about 10 seconds. Release the Reset button. After the reset is complete, the LED on the front of the Base Station flashes amber.
How do I reset my Arlo camera
Tap Device Settings > Remove Device. This requires the camera to be online and to have battery power. To factory reset your Arlo wire-free camera: Press and hold the sync button on the the camera for about 15 seconds, until the camera LED begins blinking amber, then let go.
Where is the Arlo Reset button
To perform a factory reset on your Arlo Base Station or SmartHub: Use a pen or straightened paperclip to press and hold the Reset button on the back of the Base Station or SmartHub for about 10 seconds. Release the Reset button. After the reset is complete, the LED on the front of the Base Station flashes amber.
Where is the Reset button on a Arlo camera
To reset your Arlo Go camera while it is not connected to the cloud:Press and release the sync button on the top of the camera. You hear a click.Hold the camera about 4 to 8 inches (10 to 20 cm) in front of this QR code until you hear a chime: Your Arlo Go camera is reset to factory default settings.
How do I factory reset and resync my Arlo camera
Press and hold the Sync Button on the camera for about 15 seconds. Wait to ensure that the camera LED rapidly blinks blue after 15 seconds, then release the button. Your camera is reset to the factory default settings.
Where is the sync button on Arlo camera
To manually sync Arlo Ultra or Pro 3:
Press the button on the charging port underneath the camera. A clicking sound occurs, and the camera slides partially out of the camera housing. Pull the camera out of the camera housing. Press the Sync button underneath your camera.
Can I use my Arlo camera without base station
An Arlo SmartHub or base station is optional. You can connect your Arlo Pro 3 Floodlight Camera directly to your home router. This requires a high-speed 2.4GHz WiFi network.
Do I need a base station to connect Arlo camera
You need a base station to connect Arlo Wire-Free and Arlo Pro Wire-Free cameras. You don't need a base station to connect Arlo Q and Arlo Q Plus cameras. They connect directly to your Wi-Fi router.
Why is my Arlo camera not connecting to my phone
Verify that you are in range of your mobile network.
For portable Arlo products like Go series cameras, make sure there is an activated SIM card inserted into the camera. Also ensure the camera is in range of your mobile network.
How do I reset my Arlo camera and resync
To factory reset your camera if it is offline:
Press and hold the Sync button for about 15 seconds, until the camera LED begins blinking Blue, then release the button. For Essential Wire-Free: Press and hold the Sync button for about 15 seconds, until the camera LED begins blinking Blue, then release the button.
Where is the Reset button on Arlo camera
To reset your Arlo Go camera while it is not connected to the cloud:Press and release the sync button on the top of the camera. You hear a click.Hold the camera about 4 to 8 inches (10 to 20 cm) in front of this QR code until you hear a chime: Your Arlo Go camera is reset to factory default settings.
How do I reactivate my Arlo camera
To reactivate a camera:
Tap or click Settings > Subscription > Manage Camera Status. Under Inactive Cameras, tap or click and hold the three lines next to the camera that you want to reactivate. Drag the selected camera to the Move camera here field. Your camera is reactivated.
Where is the Reset button on Arlo go
To reset your Arlo Go camera while it is not connected to the cloud:Press and release the sync button on the top of the camera. You hear a click.Hold the camera about 4 to 8 inches (10 to 20 cm) in front of this QR code until you hear a chime: Your Arlo Go camera is reset to factory default settings.
