Summary of the Article: Contacting Malwarebytes Customer Service
1. How do I contact Malwarebytes?
To contact Malwarebytes, you have several options:
- Email Support: [email protected]
- Call Center Support: +1-800-520-2796
- Forum: https://forums.malwarebytes.com/
2. Can you get Malwarebytes on your phone?
Yes, Malwarebytes for Android is available on the Google Play Store. It is designed to protect Android devices from viruses and malware.
3. Is Malwarebytes a legitimate company?
Yes, Malwarebytes is a trusted provider of cybersecurity protection software and services with millions of customers worldwide.
4. How do I chat with Malwarebytes?
For Malwarebytes Business Support:
- Phone: Click your profile name on the console and select “Contact Us”.
- Chat: Click the Help button at the bottom-right of the console.
- Ticket: Click “Support Tickets” in the left navigation pane and then “New” to create a support ticket.
5. How do I stop paying for Malwarebytes?
To cancel your subscription and stop automatic renewals:
- Log in to your My Account.
- Go to the Billing tab.
- Under Payment methods, find the applicable subscription’s Auto-renew toggle and click “Turn off”.
6. How do I get a refund from Malwarebytes?
If you purchased a Malwarebytes subscription from their online store, you can request a refund within 60 days. Contact their Support team to initiate the refund process.
7. Why should I not use Malwarebytes?
Although Malwarebytes is an effective cybersecurity solution, it lacks certain features like a firewall, password manager, and parental controls. For comprehensive protection, top-tier antivirus programs like Norton and McAfee are recommended.
8. Do I need another antivirus if I have Malwarebytes?
No, having Malwarebytes Premium is sufficient as it provides real-time protection against widespread threats on both your desktop and browser.
Unique Questions about Malwarebytes
1. Can Malwarebytes protect against ransomware?
Yes, Malwarebytes has anti-ransomware features that can help protect your computer from ransomware attacks.
2. Is Malwarebytes compatible with Mac computers?
Yes, Malwarebytes offers a version specifically designed for Mac computers, providing protection against malware and other threats.
3. Does Malwarebytes have a free version?
Yes, Malwarebytes offers a free version with basic features, but the Premium version offers more advanced protection and real-time scanning.
4. How often should I run a scan with Malwarebytes?
Running a scan with Malwarebytes once a week is generally recommended. However, you can schedule scans to run automatically at a frequency that suits your needs.
5. Can Malwarebytes remove adware?
Yes, Malwarebytes can detect and remove adware, which is a type of software that displays unwanted advertisements on your computer.
6. Does Malwarebytes slow down my computer?
Malwarebytes is designed to have minimal impact on your computer’s performance. However, during scans or when performing intensive tasks, there may be a temporary slowdown.
7. Does Malwarebytes protect against phishing scams?
Yes, Malwarebytes has features to help protect against phishing scams and other types of online fraud.
8. Can Malwarebytes prevent my personal information from being stolen?
Yes, Malwarebytes has features like anti-malware and anti-spyware that can help prevent your personal information from being stolen by malicious software.
9. What additional features does Malwarebytes Premium offer?
Malwarebytes Premium includes features such as real-time protection, scheduled scanning, and automatic updates for enhanced cybersecurity.
10. Can Malwarebytes run alongside other antivirus programs?
Yes, Malwarebytes is designed to be compatible with most antivirus programs, allowing you to use it alongside other security software for added protection.
How do I contact Malwarebytes
Malwarebytes Customer Service ContactsMalwarebytes Email Support. [email protected] Call Center Support. +1-800-520-2796.Malwarebytes Forum. https://forums.malwarebytes.com/
Can you get Malwarebytes on phone
Malwarebytes for Android is designed to protect Android devices from viruses and malware, and is available to install from the Google Play Store.
Is Malwarebytes a legitimate company
YES. Malwarebytes is an award-winning, trusted provider of cybersecurity protection software and services to millions of customers.
How do I chat with Malwarebytes
Contact Malwarebytes Business SupportPhone: At the top-right of the console, click your profile name > select Contact Us.Chat: At the bottom-right of the console, click the Help button.Ticket: From the left navigation pane, click Support Tickets > click New to create a support ticket.
How do I stop paying for Malwarebytes
To cancel your subscription, disable the auto-renewal feature, the subscription remains active and valid until the expiration date.Log in to My Account.Click the Billing tab.Under Payment methods, navigate to the Auto-renew toggle for the applicable subscription:Click Turn off in the Turn off Auto-renew
How do I get my money back from Malwarebytes
We offer a 60 day money-back guarantee for Malwarebytes subscriptions purchased from the Malwarebytes Online Store. This 60 day money-back guarantee applies exclusively to Malwarebytes Personal products. You can request a refund by contacting our Support team.
Why not to use Malwarebytes
However, Malwarebytes is lacking in many features. It doesn't have a firewall, password manager, or parental controls, among others. While you'll get real-time protection on the Premium plan, you won't get comprehensive protection using Malwarebytes as you would with top-tier antivirus programs like Norton and McAfee.
Do I need another antivirus if I have Malwarebytes
You don't need an additional antivirus if you have Malwarebytes Premium. It's an antivirus service that can protect you from widespread threats in real time on your desktop and in your browser.
What company owns Malwarebytes
Malwarebytes (formerly Malwarebytes Anti-Malware, abbreviated as MBAM) is an anti-malware software for Microsoft Windows, macOS, ChromeOS, Android, and iOS that finds and removes malware. Made by Malwarebytes Corporation, it was first released in January 2006.
How do I get a refund from Malwarebytes
Visit support.malwarebytes.com/hc/en-us/requests/new. Fill out the form, ensuring the issue type is set to Request refund. Include your order reference (which should be on your order confirmation email). Submit the refund request.
Where is Malwarebytes office
Malwarebytes is headquartered in Santa Clara, 3979 Freedom Cir, United States, and has 7 office locations.
Why can’t i stop Malwarebytes
In the notification area, click the Show hidden icons arrow. The notification area is located on your taskbar next to your clock. Right-click the Malwarebytes icon, then click Quit Malwarebytes. When the User Account Control window appears, click Yes.
How much does Malwarebytes cost per year
Malwarebytes cost
Premium's starting cost for one device is $44.99/yr for 1 device, and up to $79.99/yr for 5 devices. Other antivirus systems such as Norton Antivirus cost about the same. You can get cheaper options, though. Bitdefender has a yearly plan for $59.99 that covers three devices.
How do I stop auto renewal on Malwarebytes
Manage auto-renewal of your Malwarebytes subscriptionLog in to My Account.Click the Billing tab.Under Payment methods, navigate to the Auto-renew toggle for the applicable subscription:Click Turn off in the Turn off Auto-renewIn the What made you decide to turn off Auto-renew
How do I remove my card from Malwarebytes
Manage your payment information in My AccountLog in to My Account.Click the Billing tab.Identify the payment method you want to update.Click on the. Edit icon next to your Payment method number.In the pop-up window, follow the prompts to enter new details.
Is Malwarebytes still hacked
A Malwarebytes statement by its CEO said “Our internal systems showed no evidence of unauthorized access or compromise in any on-premises and production environments.” Most importantly, “Our software remains safe to use”.
Can Malwarebytes be wrong
Mistakes or ambiguities in the training data can lead to errors in the detections. Designing detection rules for yet-unknown malicious files or behavior is always a balance of trying to cover as many of them as possible without triggering any false positives and, understandably, this can go wrong sometimes.
What replaced Malwarebytes
Norton – top replacement for Malwarebytes.
Which site is the real Malwarebytes
Malwarebytes (software)
| Developer(s) | Malwarebytes Inc. |
|---|---|
| Type | Anti-malware |
| License | Proprietary (Freemium) |
| Website | malwarebytes.com |
How much does it cost to renew Malwarebytes
For Windows, macOS, Android and Chrome
| Premium | Premium and Privacy | |
|---|---|---|
| Compatible Devices for VPN | n/a | Windows, macOS |
| VPN | No | Yes |
| Monthly Price | $3.33 | $8.33 |
| Yearly Price | $39.96 | $99.96 |
Who is Malwarebytes owned by
Marcin Kleczynski
Marcin Kleczynski is CEO and co-founder of Malwarebytes, a cybersecurity company specializing in simple, intuitive cyberprotection for both consumer and businesses.
How do I force quit Malwarebytes
Right-click the Malwarebytes icon, then click Quit Malwarebytes.
Is Malwarebytes still good 2023
Yes, Malwarebytes is good value for money. The subscription prices are on par with what other service providers are currently offering. And it doesn't lag behind – you get excellent real-time protection, protection against phishing sites, and a speedy VPN.
Which is better Norton or Malwarebytes
Norton has better malware protection, web security, features, and customer support. If you want the best antivirus suite in 2023, go with Norton. Malwarebytes is better for ease of use. If you're only after a basic antivirus with essential protections, then go with Malwarebytes.
Why am I being charged for Malwarebytes
When a new payment method is added to your Malwarebytes account, our payment partners need to verify the payment method is valid. A preauthorization hold (pending charge) of $1 is put on the newly added payment method as part of this verification process.
