What happens if you move with ADT
Answers to common questions
It's easy to get ADT security at your new home – and you don't need to worry about bringing equipment with you. For your convenience, an ADT service technician can install a new system to help meet your security needs at your new address.
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How can I get out of my ADT contract for free
Yes, you can cancel your ADT contract anytime by calling customer service at 800-238-2727. Whether you pay penalties or not depends on how many months you have left on your contract. You can cancel in the first six months with no penalties thanks to the company's money-back service guarantee.
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Can you take your alarm system with you when you move
Because you can install and uninstall your security equipment on your own, moving your security system isn't a problem. You can take your existing equipment with you.
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Is there a penalty for cancelling ADT
Upon early termination by Customer, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Excludes ADT's Quality Service Plan (QSP).
Does ADT remove equipment after cancellation
Equipment Ownership
At the termination of your contract, ADT has the right to remove, disable or abandon any of the equipment they own. Typically, they'll simply leave the equipment on the house, and you (or a new owner, if you sell) can re-activate service at any time.
Do I have to return my ADT equipment
The required equipment must be returned in good working order, normal wear and tear excepted. To avoid any Non-Return Fees*, please review the email listing all return-required equipment. Drop off your shipment with FedEx within 30 days of receiving the RMA label to avoid equipment Non-Returned Fees (NRF)*.
How do I cancel my ADT contract when I move
ADT Security® | How to Modify or Cancel Your ADT Service. Call (855) 517-8573 or fill out the form below and an ADT Specialist will call you, from time to time, about ADT offers. Expect a call from an ADT Security Specialist as soon as possible. If you want a reply sooner, call us directly.
Can you still use ADT equipment without service
Can I use ADT Self Setup cameras without a system Yes, you don't need an ADT Self Setup security system or monitoring plan to use its cameras. You can also use ADT Self Setup cameras without a storage subscription plan.
Can I use my ADT equipment with another company
What do you do if you find yourself in a similar situation It's important to understand that you can switch home security companies. In most cases, ADT equipment can be used by other alarm companies, including Security Alarm. Let us help you save money by utilizing as much of your existing equipment as possible!
Can you use an alarm system without the service
Depending on the company, a home alarm may continue to work without monitoring. Customers who cancel their monitoring service can try resetting their home security equipment. They may find that their home security system is still mostly functional.
Can I still use the cameras if I cancel ADT
You own the security equipment, even after you end your contract. If you cancel a plan, your home security system will still work, and you will still receive Blue by ADT app alerts and notifications, though you won't have the benefit of professional monitoring.
Does ADT want their equipment back
With ADT, you lease the equipment. The price of the equipment is rolled into your monthly monitoring payment. When we spoke with an agent from ADT, they said that once the contract is up, they will not take their equipment back—so you can either leave it in the home or throw it out.
Do you have to return equipment if you cancel ADT
Customers who opt for six months money-back guarantee also have to return all ADT equipment in their homes. The security company will first cancel your contract, remove and pick up the equipment from your property, and only then return your money.
Do I own my ADT equipment
Do I own or lease the home security system With ADT, you lease the equipment. The price of the equipment is rolled into your monthly monitoring payment.
Do I own the ADT equipment
Do I own or lease the home security system With ADT, you lease the equipment. The price of the equipment is rolled into your monthly monitoring payment.
Do you own ADT equipment after contract
You own the security equipment, even after you end your contract. If you cancel a plan, your home security system will still work, and you will still receive Blue by ADT app alerts and notifications, though you won't have the benefit of professional monitoring.
Can I use ADT without service
You don't need a subscription plan. The Blue by ADT offers a video doorbell without subscription that works for you and your family.
Do I have to pay for equipment from ADT
For basic equipment, ADT customers only pay for professional installation and their monthly monitoring service. Installation costs vary based on the selected package. Equipment like security cameras and video doorbells, are available to purchase at an additional cost.
Do you get to keep ADT equipment
With ADT, you lease the equipment. The price of the equipment is rolled into your monthly monitoring payment. When we spoke with an agent from ADT, they said that once the contract is up, they will not take their equipment back—so you can either leave it in the home or throw it out.
Can I cancel ADT and keep equipment
With ADT, you will own your equipment after cancellation. You can transfer the equipment to another alarm company for monitoring. Or you can go with a new company that will supply new equipment.
