How do I connect my SimpliSafe Base Station to Wi-Fi
Via the Mobile AppOpen the main menu ≡Tap My System.Choose General Settings.Tap Wi-Fi Network. Your device will automatically begin scanning for available networks. Ensure your Wi-Fi network is discoverable.Choose the correct Wi-Fi Network.Enter the password for your Wi-Fi Network.Tap Connect.
Why is my SimpliSafe not connecting to the Base Station
Try moving the base station closer to the keypad (so it has a clear "line of sight" to it). Make sure there's no interference such as appliances, thick walls, etc. If this doesn't help, call SS for assistance.
Where is the best place to put your SimpliSafe Base Station
The Base Station should be placed in a centrally-located area within your home or business, and in an open space. It is recommended that the Base Station is elevated at least 3 feet off the ground on a non-dense surface (ideally glass or wood).
How long does it take to set up SimpliSafe Base Station
SimpliSafe Installation Overview
| Product | Type of Product | Time to Install |
|---|---|---|
| SimpliSafe Hub | Base Station | 1 minute |
| SimpliSafe Keypad | Control Panel | 1 minute |
| SimpliSafe Intrusion Sensors | Entry Sensors | 10 minutes |
| SimpliSafe Water Sensor | Environmental Sensor | 1 minute |
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Does SimpliSafe Base Station need Wi-Fi
You can use SimpliSafe without Wi-Fi if you choose a monthly monitoring plan that includes cellular service. However, you would need Wi-Fi to support any video cameras on the home security system.
Does SimpliSafe Base Station use Wi-Fi
SimpliSafe keeps you protected 24/7!
It also features a cellular module that operates on a cellular network instead of Wi-Fi. The Base Station will automatically communicate on the cellular network if your Wi-Fi stops working and will automatically switch to battery power if you lose electricity.
Why is my keypad not connecting to the Base Station
If your Keypad is not connecting to your Base Station try the following steps: Bring Keypad closer to Base Station when doing setup. Verify Keypad has been charged using the micro usb cable. Factory reset your Keypad and then try your setup again.
How do I test my SimpliSafe Base Station
Press “home” on your Keypad. Motion Sensors: Press the Test Button on the top of the Motion Sensor. For an accurate test, leave the room for the sensor you are testing then wait 15 seconds. Re-enter the room and the Base Station will say “Motion Sensor.”
How far can SimpliSafe Base Station be from sensors
about 800ft+
The Sensors have a range of about 800ft+ over open air – that is, if it was outside with nothing in the way. When placed inside a typical building, physical and wireless interference may reduce that range a bit, though you should have no trouble at half distance – about 400ft.
How far can SimpliSafe be from Base Station
What's the range of the SimpliSafe system The base station can reach sensors up to 400 feet away. However, all keypads need to be within 100 feet of the station to work properly.
Can I set up SimpliSafe myself
SimpliSafe has a DIY-friendly installation process that doesn't require any special tools. You plug in the base station, use the included adhesive strips on the sensors, and you're ready to go.
Does SimpliSafe use cellular or Wi-Fi
The SimpliSafe alarm system works without Wi-Fi thanks to a backup cellular system, but you'll need a Wi-Fi connection for the SimpliSafe cameras.
Does SimpliSafe use Wi-Fi or Bluetooth
No, SimpliSafe doesn't require Wi-Fi to work, although we recommend it. SimpliSafe's base station comes with a cellular connection that lets it talk to all your sensors and stay in touch with SimpliSafe's monitoring center. You can still connect your SimpliSafe base station to your Wi-Fi network.
How many devices can connect to SimpliSafe Base Station
100 devices
The new SimpliSafe can have up to 100 devices programed to it. This includes Keypads and Sirens as well.
How do I pair my SimpliSafe keypad to the base
simplisafe_adminLog in to your SimpliSafe.com account on the web.In the menu on the left side of the screen select Devices.Click on the green add or name device button near the top right of the screen.Once the pop-up loads, you should now be able to pair your Keypad as well as any other devices to your system.
How do I pair SimpliSafe keypad with Base Station
Unpack the keypad box and peel off the film protecting the screen. Pull out the battery tab to power on the device. The keypad will automatically start searching for the base station so they can pair up. After the SimpliSafe keypad and base station find one another, you'll be prompted to set up your master PIN.
What color should be on my SimpliSafe Base Station
A solid yellow color means the base station is installing an update! If your base station is white, you're currently using the keypad. This red light shows that there has been a recent alarm. When the base station is blue—the system is armed!
How do I extend the range of my SimpliSafe Base Station
Boosting Signal Range of SimpliSafe Door/Window SensorsStep 1: Open Up the Sensor Case.Step 2: Drill Wire Hole in the Top of the Case.Step 3: Solder the Electrical Wire to the Internal Antenna.Step 4: Trim the Antenna to One Meter.Step 5: Reattach the Sensor to the Door/Window.Step 6: Check Your Keypad!
How many square feet does SimpliSafe cover
20,000 square feet
SimpliSafe sensors come with a range of 400 feet and cover 20,000 square feet, so the system is ideal for homes and businesses of any size. It's literally one size fits all.
Does SimpliSafe use Wi-Fi or cellular
The SimpliSafe alarm system works without Wi-Fi thanks to a backup cellular system, but you'll need a Wi-Fi connection for the SimpliSafe cameras.
Can you set up SimpliSafe without subscription
You may also choose to use SimpliSafe's home security system without a monitoring plan for free. If you decide to go unmonitored with SimpliSafe, you will be able to remotely arm and disarm the system, configure your systems settings, receive push notifications, and get alerts (alarm, error, and camera).
Does SimpliSafe work without a phone line
SimpliSafe's program uses cellular monitoring by default, with no landline or Wi-Fi required. The cellular connection is built into the system, meaning it's not using your cellular minutes or data plan.
Will SimpliSafe work if Internet is down
SimpliSafe keeps you protected 24/7!
The Base Station will automatically communicate on the cellular network if your Wi-Fi stops working and will automatically switch to battery power if you lose electricity.
Should I connect SimpliSafe to Wi-Fi
You can use SimpliSafe without Wi-Fi if you choose a monthly monitoring plan that includes cellular service. However, you would need Wi-Fi to support any video cameras on the home security system. If you're in a location with poor cellular service, then you would also need to depend on the Wi-Fi connection.
What Wi-Fi is needed for SimpliSafe
When connecting your system and cameras to Wi-Fi, you must have a 2.4 GHz network in order for your system to connect and function. You can connect your system to Wi-Fi in the mobile app (Main Menu > Settings > General Settings > Wi-Fi Network) or via the Keypad by following the instructions here.
