How do I access my SimpliSafe account
Once you go to SimpliSafe.com you can easily log in by following these steps:Hover your cursor over the circular icon with the silhouette in it.Select Login from the drop-down menu.Enter your email address and password and then select Continue.
How do I reset my SimpliSafe login
If you forget your password you can always reset it through the forgot password link on the Login Screen. You will be prompted to enter the email associated with your account. Then you will be sent an email with the subject line Replacement login information for (your email) at SimpliSafe.
Can I access SimpliSafe from my phone
The SimpliSafe App is available through the Google Play Store or through the App Store on your iPhone or iPad. If you want to access your system from a computer, use our web app. The SimpliSafe App is currently compatible with: Android 9 and above.
How do I connect SimpliSafe to my app
How do I set up the SimpliSafe appOpen the app and tap Create Account.Use the email you used to order your SimpliSafe system and choose a password.Click on the link in the email from SimpliSafe to verify your account.Tap Set Up Now if you're in the process of setting up your SimpliSafe security system.
Why can’t I log into my SimpliSafe app
In order to get back to the login page it requires either clearing the storage of the app via Android settings, or reinstalling the app. Here are my troubleshooting steps taken so far: – Reinstalling the app multiple times. – Changing my account password.
How much is SimpliSafe per month
$17.99 a month
Choose from two month-to-month professional monitoring plans: the Standard plan at $17.99 a month or the Interactive plan at $27.99 a month. You can also opt for a self-monitoring with camera recording plan, which offers limited features at a cheaper price.
Why is my SimpliSafe entry not working
The warning 'Sensor Not Responding' for an Entry Sensor can be caused by several things, including a low battery, the placement of your Entry Sensor, or a weak connection between it and the Base Station.
What is my SimpliSafe master PIN
Go to the menu on the keypad and manuver thru the menu using the up/down and right/left arrow marked on the face of the keypad. you will see 'PIN' at the top of the menu, I think. Press up arrow to get there and enter your master pin.
Can SimpliSafe be on two phones
Yes, you can have SimpliSafe call up to two phone numbers—called primary contacts—to verify alarms.
Can the SimpliSafe App be installed on two phones
A SimpliSafe system can only be set up on one SimpliSafe.com account at a time. If you would like to be able to control your SimpliSafe equipment from two different phones, you would just need to log in to the same SimpliSafe.com account on both devices.
Can two people use the same SimpliSafe App
No, you need a separate account for each SimpliSafe system.
Can more than one family member use the SimpliSafe app
No, you need a separate account for each SimpliSafe system.
Why is SimpliSafe not working
This issue is generally caused by one of the following: The battery or batteries in the device issuing the error need to be replaced. The device is too far away from your Base Station and is unable to communicate from its current location.
Can you still use SimpliSafe without a subscription
SimpliSafe self-monitoring
If you don't want to pay a monthly fee, you can use the home security system without a monitoring plan, but going it alone limits how well the system works. If you choose to self-monitor with your SimpliSafe system, you'll lose access to these features: Call center access during an emergency.
Can you use SimpliSafe without monthly monitoring
Yes. If you don't want professional monitoring or camera recording, you can pay a one-time fee for SimpliSafe equipment and monitor it yourself.
What causes a SimpliSafe device to go offline
If your Entry Sensor is showing as offline on the SimpliSafe Mobile App, this is an indicator that the battery within the device needs to be replaced. The Entry Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.
Why is my SimpliSafe not connecting to the Base Station
Try moving the base station closer to the keypad (so it has a clear "line of sight" to it). Make sure there's no interference such as appliances, thick walls, etc. If this doesn't help, call SS for assistance.
What is my MS PIN
Look below the PIN text box: If you see I forgot my PIN, select it and follow the instructions to reset your PIN. If there are multiple accounts on the device, choose the one you need to reset. If you don't see I forgot my PIN, select Sign-in options and then select Enter your password.
What is my security PIN
Your security PIN is similar to the PIN on your ATM/debit card. Anyone who knows your PIN has access to your account. For that reason, you should protect your PIN and avoid disclosing it to anyone you do not wish to provide access to your account.
How do I add my wife to my SimpliSafe account
SimpliSafe Mobile App:Tap the three-bar menu in the top left corner of the app.Select Location Profile.Scroll down to see the Primary and Secondary Contacts section.Tap into a contact to change it, or choose Add Contact to add a new contact.
How many devices can be connected to SimpliSafe
100 devices
The new SimpliSafe can have up to 100 devices programed to it. This includes Keypads and Sirens as well.
Can multiple people log into SimpliSafe account
Can you add multiple users to the SimpliSafe app No, you can't have more than one user per SimpliSafe system. This can pose a problem for families using two-factor authentication for extra login security.
What happened to SimpliSafe
Our service is currently operating as expected at the location you provided.
Can burglars disable SimpliSafe
According to the expert, an attacker can hide the hacking device (which can be powered by a battery) within 100 feet of the targeted system to record the PIN transmitted when the alarm is disabled. Then, with the simple push of a button on the microcontroller, the alarm can be disarmed at any time.
Does SimpliSafe work without monitoring plan
Can I use SimpliSafe equipment without professional monitoring You are not required to keep professional monitoring for your SimpliSafe system. Your hardware functions properly without the monthly service, but you're responsible for alerting the authorities yourself.
